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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13907 reviews)

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4.96

Based on 13,907 reviews, last reviewed 31st May 2025

263600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange - the life savers StepChange has been managing my debts for over a decade… I don’t know where I would be without StepChange. They saved my life. Reviewed on: 31st May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13907)

Life savers!

I really didn't think there was a way out for me with the debts that i had. I can't tell how grateful i am and how fantastic all the advisors are every time i have to get in touch. They truly deserve this award. Reviewed on: 8th July 2020

Fantastic

Helped turn my life around when I didn’t know where to turn Reviewed on: 8th July 2020

Amazing support

StepChange have literally changed my life. No matter who I have spoken to, every single person has treated me with respect and gone above and beyond to help me. I was living in absolute fear and StepChange have helped me to rebuild my life again. I could not be more grateful for them. They deserve the recognition for the amazing work they do. Reviewed on: 8th July 2020

Only us if in trouble

Very helpful and easy to use . Creditors recommend StepChange as a company which is excellent Reviewed on: 8th July 2020

Supportive

I felt quite ashamed having to use a debt company and stepchange never made me feel judged. They explained everything to me really well. I felt a massive relief after I’d spoken to them. Reviewed on: 8th July 2020

Helped me getting debt free

They helped me immensely at a time in my life when I really needed the help, and after many years I'm finally debt free as of this year. Massive thanks to all the brilliant men and women at Stepchange. Reviewed on: 8th July 2020

Top team

I was at my wits end realising I owed so much money on cards. I decided to Google if there was any help for me and yes there was. I decided to choose Step Change. I am so much happier after they chose a plan for me and can now sleep at night. They are a wonderful team. Reviewed on: 8th July 2020

They are a shining light at the end of a dark tunnel

I cannot thank step change enough , they helped us get on top of our debt, talked us calmly through a solution and helped us so we Will be debt free and now we pay an affordable payment each month. We will be debt free and feel so optimistic about our future. Reviewed on: 8th July 2020

StepChange

If it was not for stepchange I do not think I be hear right now. They helps me me like no other company Reviewed on: 8th July 2020

Relief

I felt a big sense of relief after speaking to an advisor. Reviewed on: 8th July 2020

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