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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13480 reviews)

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4.95

Based on 13,480 reviews, last reviewed 25th May 2025

222400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Having moved back to my home town due to my elderly... Having moved back to my home town due to my elderly mother being ill and having a high paid job to minimum wage my finances took a tumble . Step chang... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13480)

Review of the StepChange, Debt Management:

Fantastic charity

Would recommend anyone in debt contacting this charity! Such a wonderful service they offer & all the agents are really supportive. Reviewed on: 9th June 2021

Manage finances

Very satisfied with it all I am managing my finances much better and I’m not stressing about money Reviewed on: 25th May 2025

Stepchange helped me get all my loans into one affor...

Stepchange helped me get all my loans into one affordable one. Life seems to be easier now Reviewed on: 25th May 2025

Been with them 3 years now and so far debt is down b...

Been with them 3 years now and so far debt is down but an IVA would have been better for my situation which they agreed about 18 months ago and said someone would be in touch to set up. Not heard a word since Reviewed on: 25th May 2025

My experience.

I’m nearly at the end of my debt management plan and what a relief. I’ll be completely debt free. I was so worried at the start. It took me 6 months of soaring debt with all the interest before I contacted you and I’m so glad I did. You were a life saver. Reviewed on: 25th May 2025

wasn't in a good situation, step change helped me, a...

wasn't in a good situation, step change helped me, and sorted out all my issues Reviewed on: 25th May 2025

Help people to finance debt more manageable

Help me consolidate all my debts. And repay over a period of time. Reviewed on: 25th May 2025

amazing help when you need it

friendly, helpful, always there, just amazing people Reviewed on: 25th May 2025

I was in such crisis concerning my mental health tha...

I was in such crisis concerning my mental health that I had become out of control with my spending. I had serious diminished responsibility but hadn’t recognised it until it was too late to reverse the damage caused. Thankfully I found Stepchange who were so humane and kind. They saved me from falling further into a pit of despair and have enabled me to take back control of my life. Reviewed on: 25th May 2025

Step change changed my life.

I was in a mess and didn’t know where to turn. Since I’ve been on my payment plan my life is slowly getting back to normal and I feel mentality more better in myself. I’d be lost without Step Change. Reviewed on: 25th May 2025

Excellent service and easy to navigate.

Excellent service and easy to navigate. Helped to organise my finances and assisted me with budgeting and this helped me with my weekly outgoings and helped with my mental health and my outlook on life Reviewed on: 25th May 2025

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