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StepChange: Debt Management reviews

4.96
Based on 13,172 reviews, last reviewed 24th May 2025
192900% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Step change made the process so easy and manageable. Step change made the process so easy and manageable. I now feel in control of my debt and I wish I had done it sooner. Reviewed on: 24th May 2025
J's avatar
J

Latest lowest rating:

2

Do your own research! Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025
D's avatar
D

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13172)

Review of the StepChange, Debt Management:

Stepchanges are so supportive

5
Stepchange has given me stability in my life , thebadvice and assistance was amazing and they continue to support me. Reviewed on: 23rd May 2025

Step change made the process so easy and manageable.

5
Step change made the process so easy and manageable. I now feel in control of my debt and I wish I had done it sooner. Reviewed on: 24th May 2025

Very knowledgeable and sympathetic.

5
Very knowledgeable and sympathetic. Easy to contact. Reviewed on: 24th May 2025

Life savers

5
I honestly don't know know where I would be without StepChange. The help they have given me has changed my life. I was rock bottom, nowhere left to go. Now I feel like I can breathe again. Don't hesitate, contact them today. Reviewed on: 24th May 2025

Step Change literally saved my life.

5
Step Change literally saved my life. I was a suicide point. Unable to cope with my debts and very little money coming in. No where to turn, until I saw a number for step change. I'm glad I found the courage to ask for help. They didn't judge me. Made it an easy process to fill in the paperwork. Made payments easier to cope with. I can’t praise them enough. Reviewed on: 24th May 2025

from rags to riches

5
I've always found Stepchange very professional and friendly to deal with. Very helpful with the few problems I have had. Reviewed on: 24th May 2025

Highly Recommend StepChange.

5
Fantastic support and help from StepChange. All the staff have been brilliant, always very understanding and empathetic. Reviewed on: 24th May 2025

A weight has been lifted from my mind.

5
I have felt that a weight has been lifted from my mind. I got into debt through no fault of my own 2 years ago I was diagnosed with throat cancer I've had lots of radiotherapy and gladly I'm clear over the cancer. But because of it I lost my business that left me with only pension to live on I tried to pay my bills for awhile but in the end and the cost of living going up and up I couldn't maintain it. I was recommended by my bank to go to stepchange for help I am glad to say that change my situation. John Reviewed on: 24th May 2025

Great services

5
They really help me with my credit texts and finances, and I have a region in spelling different. They explain everything, I make it a lot easier for me. Reviewed on: 24th May 2025

Peace of mind

5
It’s controlled Debt so everything is frozen so it gives you a piece of mind . Reviewed on: 24th May 2025

StepChange is amazing!

5
StepChange is an amazing way to get your finances back on track, everything is easy and straightforward. The customer service is really helpful too. I would highly recommend. Reviewed on: 24th May 2025

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