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StepChange: Debt Management reviews

4.95
Based on 13,392 reviews, last reviewed 25th May 2025
213800% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful service Very helpful, through bad time, as put all debts in one pot. Reviewed on: 25th May 2025
Stephen S's avatar
Stephen S

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13392)

Changed my life!

5
They helped me regain control of my life financially and although things are still not great they have certainly been amazing. Nothing seems to be too much trouble for them! Thank you! Reviewed on: 8th July 2020

Excellent

5
Always there when l need support Reviewed on: 8th July 2020

Great help

5
Always great help And advice and it’s free !! Never had better advice Reviewed on: 8th July 2020

Game Changer

5
Step change helped me manage my debts without judgment and saved me what could quite have been a visit from the baliffs. Reviewed on: 8th July 2020

Professional service

5
Helped me out of an incredible predicament which was very stressful - Stepchange helped take the extreme pressure from my shoulders in dealing with the companies to which I owed considerable monies. THANK YOU Reviewed on: 8th July 2020

They helped me get my life in order

5
Very understanding and helpful went above and beyond for me as I had left a deistic Violent relationship with all the debt and found out I had cancer. I can’t thank them enough for giving me my life back. Reviewed on: 8th July 2020

Uncomfortable to talk to at first, felt embarrassed, but Stepchange helped me so much, non judgmental and very very professional. Slept a lot much better after sorting my money worries.

5
Stepchange changed my life forever, much better with money and as I said before can sleep so much more of a night. Reviewed on: 8th July 2020

Stepchange

5
Great help with setting up debt control budgets that work Reviewed on: 8th July 2020

Light at the end of the tunnel

5
From the minute I contacted them they have been the light at the end of a very long tunnel, dealt with everything professionally, all my debts are paid on time, as a result I see each debt paid off and nearly debt and worry free, Excellent service. Reviewed on: 8th July 2020

Helpfull

5
Absolutely fantastic always ready to listen whenever I’ve needed to ring up.Very understanding and sympathetic I would definitely recommend. Reviewed on: 8th July 2020

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