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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13907 reviews)

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4.96

Based on 13,907 reviews, last reviewed 31st May 2025

263600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange - the life savers StepChange has been managing my debts for over a decade… I don’t know where I would be without StepChange. They saved my life. Reviewed on: 31st May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13907)

Review of the StepChange, Debt Management:

First class.

I contacted Stepchange, about 10 years ago, after the usual bombardment of phone calls and messages. This stopped almost immediately, and a management plan was put in place. The staff were very friendly and helpful, then and subsequently. I do not know what I would have done without them. Reviewed on: 24th May 2025

StepChange - the life savers

StepChange has been managing my debts for over a decade… I don’t know where I would be without StepChange. They saved my life. Reviewed on: 31st May 2025

Absolutely fantastic!

They have been excellent. I did look at debt management company but about 30% of the amount I would be paying to them to clear my debts would be going to them as fees. Making it even longer to repay my debts. Take my advice. Just go straight to Step Change. Absolutely fantastic. Reviewed on: 31st May 2025

I highly recommend Stepchange.

I highly recommend Stepchange if you have and are worried about debts. I've had a debt management plan for 9 months now and pay a monthly affordable amount. I don't get phone calls or letters from creditors anymore. Once you complete the easy online forms with your financial info Stepchange contact your creditors for you with your budget info and how much you can afford to pay. Providing you keep up with payments things are less & less stressful from then on. I am now free of worry & feel back in control thanks to Stepchange. Reviewed on: 31st May 2025

I was glad I got intouch with stepchange they help m...

I was glad I got intouch with stepchange they help me alot I am happy to say I am coping well now I am sorry I didn't get back to you sooner Reviewed on: 31st May 2025

Very helpful when you phone up explain everything yo...

Very helpful when you phone up explain everything you need to do Reviewed on: 31st May 2025

turned a bad situation into a manageable one

turned a bad situation into a manageable one Reviewed on: 31st May 2025

My experience with stepchange is how understanding a...

My experience with stepchange is how understanding and encouraging the people which work for stepchange are, you feel confident after speaking with stepchange and according to the time spent with the stepchange they hold your hands through the difficult time. Thank you Reviewed on: 31st May 2025

informative...

Every time I have needed to phone staff have been very informative,respectful and have done everything they can to keep me informed, how to go about things. Reviewed on: 31st May 2025

StepChange - the go to company

They have massively helped me get into a budget and debt free within a realistic time frame and budget. Anyone I’ve spoken to had been so understanding and helpful compared to other companies I have attempted to use. Reviewed on: 30th May 2025

This is an amazing service which has helped me make...

This is an amazing service which has helped me make significant changes to my financial situation. I cannot begin to describe how great it feels to see an end to all the stress. A huge weight has been lifted. Reviewed on: 30th May 2025

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