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StepChange: Debt Management reviews

4.95
Based on 13,754 reviews, last reviewed 27th May 2025
248700% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

A better life StepChange really helped us and made our life more manageable whilst helping understand how to manage our finances better. Reviewed on: 27th May 2025
Jon Adams's avatar
Jon Adams

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13754)

Review of the StepChange, Debt Management:

Step Change gave me back hope.

5
Step Change gave me back hope. Every advisor I have spoken with has been kind, positive and supportive, as I got into debt through my now ex-husband it was really important to me that I was not judged by anyone and I never have been. Everything was explained clearly to me and any questions I have had since I started my debt management plan have always been answered promptly. I no longer suffer stress and worry about my finances as I know I am chipping away at the debt in a way that enables me to cover my bills and have my life back again Reviewed on: 24th May 2025

A better life

5
StepChange really helped us and made our life more manageable whilst helping understand how to manage our finances better. Reviewed on: 27th May 2025

Stepchange were professional from the onset, I coul...

5
Stepchange were professional from the onset, I couldn’t be happier with the service they provide, slowly but surely they are helping me ease my debt burden, I can’t thank them enough, Andrew Reviewed on: 27th May 2025

Having a stressful time I found sc they taked me thr...

5
Having a stressful time I found sc they taked me through the process and resured me Reviewed on: 27th May 2025

Helped me when I was at my lowest point

5
Helped me when I was at my lowest point Reviewed on: 27th May 2025

My experience with you is being great

5
My experience with you is being great Reviewed on: 27th May 2025

StepChange 5 star

5
StepChange Debt Charity is an excellent service to use if you know your debts are spiralling out of control, and the threatening letters and phone calls are starting to come thick and fast. Make that step and contact these people by phone or online and they will help you manage things. I mostly did things online but also spoke to advisors twice and they were spot on. No judging, just advice and help to get you out of that dark place you've found yourself in. I now have a Debt Management Plan in place (DMP) and am able to make payments to all my creditors that I can afford to. There is light at the end of the tunnel and the people at this debt charity will help you there.. Reviewed on: 27th May 2025

Really helped me at a very stressful and hard time.

5
Really helped me at a very stressful and hard time.. Reviewed on: 27th May 2025

Life Changing.

5
Life Changing. Best decision ever. I'll be debt free Decber 2030. It'll be a nice Christmas. One single managable payment once a month. Stepchange does the rest. All interest and fees frozen. Reviewed on: 27th May 2025

The Step Change Team talk to you on your level.

4
The Step Change Team talk to you on your level. Follow the on line process, phone for help or advice. I would recommend them to anyone facing financial problems Reviewed on: 27th May 2025

Highly satisfied with the service

5
Highly satisfied with the service Reviewed on: 27th May 2025

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