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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13907 reviews)

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4.96

Based on 13,907 reviews, last reviewed 31st May 2025

263600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange - the life savers StepChange has been managing my debts for over a decade… I don’t know where I would be without StepChange. They saved my life. Reviewed on: 31st May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13907)

Absolute relief

From my very first contact with Stepchange on the internet to all my phone calls with various staff members I can honestly what terrific understanding team they are. From having sleepless nights I now feel in control of my debt and always enjoy a good sleep . Thank you StepChange Reviewed on: 8th July 2020

Step Change changed my life

Always helpful and never judgemental. Reviewed on: 8th July 2020

Life changer

Step change are very good, they have help me organise my debts and I now feel at easy. What a life changer. Reviewed on: 8th July 2020

Helpful & understanding

Always offer great advice, clear and concise debt management and supportive understanding staff. Reviewed on: 8th July 2020

Excellent they keep you up to date on everything

If I have any problems I just pick up the phone ring them and they listen to you and they sirt my problems out. Which puts my mind at ease Reviewed on: 8th July 2020

Amazing set up....

They organised my debt to do monthly payments .... I forget I have it... it’s direct debit and regular reviews to check I’m managing my payments to my budget... never hear from my creditors ...step change do it all... best thing ever.. no more worries. Reviewed on: 8th July 2020

Your life given back

When my husband suddenly was ask to take early retirement due to illness over a period of time we thought he was getting a lump sum but no only his mouth wages. We tried to manage it but life was miserable then we were told they will help. Amazing they just took hold of our depts worked out what we could afford now we have our life back and enjoying our retirement and no worries thank you for giving us our life again we've never looked back A10 service Reviewed on: 8th July 2020

Professional and caring

From initial consultation the advisors have been on hand to support and not judge me. Advice offered was tailored to my needs and helped in calming persistent anxiety. Reviewed on: 8th July 2020

Very good to handle.

Best debt management company, friendly and helpful team. Reviewed on: 8th July 2020

Get you back on track

Reassuring throughout the whole process. Very helpful when needed. Useful and factful website. Reviewed on: 8th July 2020

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