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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14714 reviews)

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4.95

Based on 14,714 reviews, last reviewed 22nd Dec 2025

82% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Peace of mind I was in a deep problem of my debt and couldn't find a solution especially with war in my country Sudan and family commitments I was struggling until ... Read more Reviewed on: 22nd December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14714)

Lifesaver

They help me in a bad time in my life I thought I never get out of and with there help and guidance there showing me the right path thank u stepchange Reviewed on: 9th July 2020

they have been brilliant

i was in a desperate stage having tried to commit suicide as a result of spiralling debt, i approached another company first who wanted to charge me nearly £6000 to help me. i took advice and contacted step change and for the first time in ages have i felt more in control of everything including my mental health. Reviewed on: 9th July 2020

Excellent

Step change always makes me feel at ease with my debt management plan they always give me excellent service Reviewed on: 9th July 2020

Very helpful in discussing my problem

Just happy that you were there and able to help me Reviewed on: 9th July 2020

Supported me in my hour of need

Helped get my life back on track and fantastic support in a non judgemental manner Reviewed on: 9th July 2020

Easy for helping

Couldn't of been more helpful Reviewed on: 9th July 2020

Fantastic really changed my life and helped me tremendously

I was in a very difficult place dealing with debt and Stepchange transformed my life with all their help and support. Reviewed on: 9th July 2020

Absolute life savers.

Consulting and working with Step Change has completely changed our lives. They have given us focus and the power to change our situation. Financial stability has improved our lives massively. Thank you from the bottom of our hearts. Reviewed on: 9th July 2020

What a relief!

Incredible life saving advice as I was very suicidal about my debts before speaking with Stepchange and they've totally changed my life after arranging an affordable Debt Management Plan for me. I can now sleep easy at night and best of all, their services are free and they could not be more friendly and understanding. I would recommend that anyone with financial difficulties should contact them for help and advice. Reviewed on: 9th July 2020

A weight lifted off my shoulders

I was at my lowest when I saw Martin Lewis on this morning talking about finances he mentioned Step Change and I just picked up the phone. I was crying and so embarrassed but the gentleman I spoke to was so kind and understanding and I immediately felt safe and not stressed as I had been. My financial problem was caused by illness, they were wonderful and not at all judgemental. Thank you so much for agreeing to help me Reviewed on: 9th July 2020

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