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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13879 reviews)

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4.95

Based on 13,879 reviews, last reviewed 30th May 2025

260800% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Highly Recommended It was a great relief to get everything sorted through Stepchange. They were very helpful and positive and the plan has helped me get on top of my fi... Read more Reviewed on: 30th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13879)

Very good to handle.

Best debt management company, friendly and helpful team. Reviewed on: 8th July 2020

Get you back on track

Reassuring throughout the whole process. Very helpful when needed. Useful and factful website. Reviewed on: 8th July 2020

Saved my life

Without stepchange, l became very very depressed , they have helped me get my life back on track l cant thank them enough Reviewed on: 8th July 2020

Quantitive Easers

It is easy to be overwhelmed by what are essentially temporary financial problems but the advisors at StepChange take away the stress and help the debtor see things in perspective again. I KNOW that’s not what ‘quantitive easing’ means but when I was looking for a title for this review the play on words seemed appropriate. I hope that StepChange receives all the praise and recognition that it so richly deserves. Reviewed on: 8th July 2020

Step Change saved my life.

Before I contacted Step Change, I couldn't see a positive way out of my debts. Step Change transformed my life and have been brilliant with me every step of the way. There is no doubt that Step Change saved my life and I will be eternally grateful to all at Step Change. I am paying back every penny to my creditors on an affordable DMP which still allows me to live a life. Reviewed on: 8th July 2020

Great service

Brilliant customer service Good online service Makes you feel confident that they are looking after your best interests all the time Reviewed on: 8th July 2020

Saved my sanity

Thanks to stapchange i finally feel back in control of not just my finances but also my life, excellent seamless service from the get go Reviewed on: 8th July 2020

Very helpful and sympathetic at the same time

Very easy to talk to and discuss issues Reviewed on: 8th July 2020

Great Help

Step changed helped me when i was in a situation where i found myself struggling and didn’t see a way to help myself. They have been a great support and informative of every step. Its been a good help. Reviewed on: 8th July 2020

Just reach out

When I thought there was no way out of my debt problems a fantastic non judgemental team came up with a plan and now I know I can pay everyone back and can now budget and live within my means Reviewed on: 8th July 2020

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