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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13906 reviews)

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4.96

Based on 13,906 reviews, last reviewed 31st May 2025

263500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Absolutely fantastic! They have been excellent. I did look at debt management company but about 30% of the amount I would be paying to them to clear my debts would be goin... Read more Reviewed on: 31st May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13906)

Fantastic Service on All Fronts

I have found StepChange a fantastic service to use, and would highly recommend them to anyone in need. From setting up my DMP to enquires during difficult times, they have been very easy to use and communicate with Reviewed on: 8th July 2020

Amazing!

Step change has changed our lives, we can finally sleep at night knowing we have support with no judgement Reviewed on: 8th July 2020

Turn your life around

I have been with stepchange for 7 years Now and have 1 more year to pay of my debts. When I first heard of stepchange in 2013 I was dubious as you hear about these companies who say they can write of your debt, but stepchange were not like this, they helped me get my mounting Debts under control and were very helpful and understanding. They literally helped me turn my life around with their help,. my debts are now under control and can’t wait to be debt free. Reviewed on: 8th July 2020

In partnership with minimal effort, now debt free!

Once Step Change embarked on the commitment to ascertain my debt free status, I was left with the thought of achieving this with minimal effort but in partnership. Reviews are there for the unexpected financial issues that may occur and this really helps in keeping you sane, as you witness the reduction and your final payment to be debt free. Thank You. Reviewed on: 8th July 2020

Life changing

Utter professionalism with a great human touch. I wouldn’t be lying if I said they saved my life. Although not in constant contact, I feel I have support when ever needed. Reviewed on: 8th July 2020

Excellent

We were in a very dark place and they helped us see the light at the end of the tunnel . Now we are nearly debt free . Thank you Reviewed on: 8th July 2020

Peice of mind.

Since I've been with StepChange I feel protected from the wolves Reviewed on: 8th July 2020

Friendly and so helpful

Made the process so easy to discuss without judgement. Felt I could take a breathe and focus on my future. Reviewed on: 8th July 2020

Step change helps

Helping me get piece of mind and let me sleep Reviewed on: 8th July 2020

Leave your finance problems behind you only with help from Step-Change

Myself and my wife was at what seemed to be a final stage,but someone advised us to contact Step Change. So I contacted them and within an hour they had sorted out all my financial problems and from there on we have been living finance free. Every month I get a statement on all payments, and advice on finances. Reviewed on: 8th July 2020

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