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StepChange: Debt Management reviews

4.95
Based on 13,452 reviews, last reviewed 25th May 2025
219700% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Step change changed my life. I was in a mess and didn’t know where to turn. Since I’ve been on my payment plan my life is slowly getting back to normal and I feel mentality more b... Read more Reviewed on: 25th May 2025
Sue's avatar
Sue

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13452)

Review of the StepChange, Debt Management:

Helpful mostly

4
Most agents are kind and courteous. And most are helpful Reviewed on: 24th May 2025

Step change changed my life.

5
I was in a mess and didn’t know where to turn. Since I’ve been on my payment plan my life is slowly getting back to normal and I feel mentality more better in myself. I’d be lost without Step Change. Reviewed on: 25th May 2025

Excellent service and easy to navigate.

5
Excellent service and easy to navigate. Helped to organise my finances and assisted me with budgeting and this helped me with my weekly outgoings and helped with my mental health and my outlook on life Reviewed on: 25th May 2025

Stepchange has helped me immensely.

5
Stepchange has helped me immensely. I was at a stage where I didn't know who I could get help from, and stepchange was my saviour. I have a lot to thank them for, My Debts are now under control and being paid off monthly at a amount I can afford. Reviewed on: 25th May 2025

I Highly Recommend StepChange

5
StepChange remove financial stress from your life by helping you to correctly budget and pay what you can afford. They are your best option if you are in debt, because they will find the best solution personally tailored to your own specific needs and circumstances. Reviewed on: 25th May 2025

Very helpful and understanding everything got sorted...

5
Very helpful and understanding everything got sorted quickly Reviewed on: 25th May 2025

Excellent communication

5
Excellent communication. . Everything is well explained Reviewed on: 25th May 2025

Extremely helpful, friendly and supportive.

5
Extremely helpful, friendly and supportive. I don’t know what I would have done without them. Reviewed on: 25th May 2025

Step Change changed my life.

5
Step Change changed my life. For the first time in my life I had my finances under control but it did mean facing up to the realities of life, living with just the bare essentials for nearly 20 years. It did however mean that I could afford a bottle of champagne on debt free day! Reviewed on: 25th May 2025

StepChange have really helped me get on top of my debt.

5
StepChange have really helped me get on top of my debt. Sympathetic, non-judgmental and life-changing. Reviewed on: 25th May 2025

I have been with Stepchange for a number of years th...

5
I have been with Stepchange for a number of years they take the worry out of your dept,writing to your creditors sorting out a dept managgement plan that you can afford the staff are so helpful and make you feel at ease so i would advise anybody with worrying dept to get in touch with Stepchange Reviewed on: 25th May 2025

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