Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13565 reviews)

View other StepChange products

4.95

Based on 13,565 reviews, last reviewed 26th May 2025

230600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Non judgmental Life Savers Non judgmental. Compassionate. Understanding. Quick to respond and professional. Life savers. Recommended. Reviewed on: 26th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13565)

Review of the StepChange, Debt Management:

Highly recommend!

StepChange have been so good with me (I’m a nightmare with paperwork and emails) and I have a monthly payment that is affordable with no payments going to anyone else other than who I have debts with. Reviewed on: 25th May 2025

Non judgmental Life Savers

Non judgmental. Compassionate. Understanding. Quick to respond and professional. Life savers. Recommended. Reviewed on: 26th May 2025

They are very understanding.

They are very understanding. They help me a lot Reviewed on: 26th May 2025

Great Company

I have been with Stepchange for some years now and they are very supportive and good. Reviewed on: 26th May 2025

I am really grateful for your help and support.

I am really grateful for your help and support. Reviewed on: 25th May 2025

been excellent.

been excellent. Never had a problem and very shortly I will be debt free. Reviewed on: 25th May 2025

I was a victim of a scam

I was a victim of a scam and lost all my money including pensions, savings etc. Without the help of StepChange I would not be here. Reviewed on: 25th May 2025

extremely helpful

I have always found them extremely helpful and ready to listen and advise. Reviewed on: 25th May 2025

It was very helpful for me to be given the option of...

It was very helpful for me to be given the option of speaking with friendly and helpful staff rather than being confined to dealing with everything online. Reviewed on: 25th May 2025

Non judgemental

Very helpful, non judgemental, making life easier to cope and an expected date when all will be clear. Reviewed on: 25th May 2025

I'm so glad I contacted Step Change.

I'm so glad I contacted Step Change. They were practical, supportive and completely non-judgemental. I have got back so many hours that I used to spend worrying about debt and I've got an actual date when I'll be debt free. Really recommend! Reviewed on: 25th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt solutions
from Back2Credit 4.90 from 1623 reviews
Debt Solutions
from Freeze Debt 5.00 from 2 reviews
Debt Advice
from National Debtline 4.94 from 7 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub