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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13430 reviews)

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4.95

Based on 13,430 reviews, last reviewed 25th May 2025

217500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Lovely people. Lovely people. Always put mind to rest. Non judgemental, friendly and knowledgeable. Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13430)

Review of the StepChange, Debt Management:

Helped me to sleep at night.

Stepchange helped me to get my finances back on track when I had overcommitted. They helped me to formulate a debt management plan which I have had for 1 year now. With realistic budgeting I now expect to be debt free in under 4 years. I would strongly recommend this service to anyone who is struggling with debt worries. Reviewed on: 8th July 2020

Lovely people.

Lovely people. Always put mind to rest. Non judgemental, friendly and knowledgeable. Reviewed on: 25th May 2025

Great assistance all the way!

Great assistance all the way! Supportive and always there to find best solution for my circumstances! Highly recommended! Reviewed on: 25th May 2025

Reassuring to have this service available.

Reassuring to have this service available. Helped us deal with our money issues in a positive and affordable way. Reviewed on: 25th May 2025

Stepchange are great was in a right mess with bills...

Stepchange are great was in a right mess with bills and no money seemingly to pay them, rang stepchange and it was the best thing I ever did, they have taken the stress and worry off me with a easy affordable monthly payment that is way better than what I was paying out Reviewed on: 25th May 2025

Thankyou!!

It took some time due to the IVA team but otherwise they were brilliant and never faltered always polite friendly helpful understanding and positive with the outcome Reviewed on: 25th May 2025

From a feeling of deep despair to satisfaction

COVID sunk our finances into a deep hole of despair- the kind and helpful personal assistance from Stepchange assistants helped us work out a budget and presented us with a plan of action. Not only did this help us with peace of mind but for the first time in a long time we felt back in control. Over time there were considerate and helpful articles sent via email to help us with adjustments to our thinking and thus our spending habits. What seemed like an insurmountable task has now became a source of satisfaction as we watch the numbers slowly ebbing away. Reviewed on: 25th May 2025

Helped and understood what help I needed

Helped and understood what help I needed Reviewed on: 25th May 2025

Very supportive

Step Change had helped me during a very difficult financial situation, their support took lot of stress from my life allow me to to focus on my family and career Reviewed on: 25th May 2025

Financial emotions

I had reached a very low point when trying to deal with my financial situation. Having spoken to StepChange staff the outlook is much brighter and there’s a light at the end of the tunnel Reviewed on: 25th May 2025

Non judgemental and supportive from the start.

Non judgemental and supportive from the start. Reviewed on: 25th May 2025

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