Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13760 reviews)

View other StepChange products

4.95

Based on 13,760 reviews, last reviewed 27th May 2025

249300% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange changed my life I was swimming in debt and not sleeping, had mental health issues due to a number of things including my debt. StepChange helped with a big portion of... Read more Reviewed on: 27th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13760)

Review of the StepChange, Debt Management:

Thank you step change

When I was struggling with my finances my bank recommended me to step change who have been absolutely amazing if it wasn't for stepchange giving me the help I needed I would still be struggling now. I can't really remember the names of the people who helped me at stepchange I would really like to say thank you very much for saving me for not getting further in debt I have learnt from my mistakes so thank you again stepchange if anybody who is in the same situation as me please go to stepchange as they are excellent and there to help they never judge. Reviewed on: 8th July 2020

StepChange changed my life

I was swimming in debt and not sleeping, had mental health issues due to a number of things including my debt. StepChange helped with a big portion of my mental health issues and I’m sleeping better now! I wouldn’t be where I am without them. Reviewed on: 27th May 2025

I was supported with finances during those stressful...

I was supported with finances during those stressful times Reviewed on: 27th May 2025

Just Do It!

Excellent support and helped to reduce all anxiety around debt. They have helped organise payments and deal with several companies to manage the payments. I was super anxious about taking the first step to getting support but they took all the steps to help manage that via email. I didn’t even need to speak over the phone as it was all done online. Reviewed on: 27th May 2025

The staff are very friendly and helpful

The staff are very friendly and helpful Reviewed on: 27th May 2025

I felt like I didn't know which way to turn.

I felt like I didn't know which way to turn. After speaking to someone I felt more confident and the advice was great. I worked everything out and felt supported Reviewed on: 27th May 2025

excellent company to deal with.

StepChange was totally understanding and very helpful, and made what was a very difficult and stressfull time much easier to manage. They gave good advice and assistance to manage the problem. Although the issue is still ongoing we feel it is all under control and now manageable moving forward. Cant speak highly enough of them and their service. Reviewed on: 27th May 2025

A better life

StepChange really helped us and made our life more manageable whilst helping understand how to manage our finances better. Reviewed on: 27th May 2025

Stepchange were professional from the onset, I coul...

Stepchange were professional from the onset, I couldn’t be happier with the service they provide, slowly but surely they are helping me ease my debt burden, I can’t thank them enough, Andrew Reviewed on: 27th May 2025

Having a stressful time I found sc they taked me thr...

Having a stressful time I found sc they taked me through the process and resured me Reviewed on: 27th May 2025

Helped me when I was at my lowest point

Helped me when I was at my lowest point Reviewed on: 27th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Link Financial 5.00 from 3 reviews
Debt Advice
from National Debtline 4.94 from 7 reviews
Debt Solutions
from Abacus 4.56 from 5 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub