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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13485 reviews)

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4.95

Based on 13,485 reviews, last reviewed 25th May 2025

222900% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent support and friendly agent solved the diff... Excellent support and friendly agent solved the difficulty I was facing Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13485)

Review of the StepChange, Debt Management:

Brilliant

From the very first time that I spoke to someone from StepChange they’ve been nothing but brilliant. Every member of staff has been supportive and provided me with all the information I needed. They’ve made me feel at ease and confident in the service they’re providing. I would highly recommend them to anyone. Thank you Reviewed on: 8th July 2020

Excellent support and friendly agent solved the diff...

Excellent support and friendly agent solved the difficulty I was facing Reviewed on: 25th May 2025

Really I am so worried about paying money.

Really I am so worried about paying money. But I don’t have fullfigure. But I am going stepchange no stressed, no worries. I can sleep very peacefully. Reviewed on: 25th May 2025

When I was desperate as husband left me with debt ,...

When I was desperate as husband left me with debt , I phoned step change and they were so helpful it was a weight of my shoulders . Reviewed on: 25th May 2025

I find this the most difficult thing of all to do.

I find this the most difficult thing of all to do. and without guidance I would be lost, but the financial advisors, are so proffessional at doing this, you are helped through it. I must admit to having got it wrong due to nerves, but thank goodness ge help. Reviewed on: 25th May 2025

I was struggling with debt to the stage it was affec...

I was struggling with debt to the stage it was affecting my health. I then heard about Step Change, so I contacted them, and I am glad I did, and they set up debt management plan which I could afford, and it helped me a lot and stopped all the calls. Reviewed on: 25th May 2025

Having moved back to my home town due to my elderly...

Having moved back to my home town due to my elderly mother being ill and having a high paid job to minimum wage my finances took a tumble . Step change were amazing .They took all the pressure off my shoulders and dealt with all my creditors and I can finally sleep at night Reviewed on: 25th May 2025

Stepchange have helped me get myself back on track.

Stepchange have helped me get myself back on track. Advisors are extremely helpful and quick to respond to any queries. Reviewed on: 25th May 2025

Fnancial problem

Helped me through difficult and stressful financial time. The staff that was helping me through this difficult time was very helpful. Reviewed on: 25th May 2025

StepChange has turned my problems around

Every stage of the process towards a debt management plan was made clear and relatively easy to carry out . I struggled with some of the IT involved. Everyone I have spoken to has been knowledgable and non judgmental and kind. I dreaded having to involve anyone else in my financial problems but StepChange took away that feeling to a large extent. I do not hesitate to to contact them whenever I feel anxious or uncertain about anything to do with creditors etc. Reviewed on: 25th May 2025

Without you, creditors would make our lives a misery,

Without you, creditors would make our lives a misery, Reviewed on: 25th May 2025

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