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StepChange: Debt Management reviews

4.95
Based on 13,451 reviews, last reviewed 25th May 2025
219600% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Excellent service and easy to navigate. Excellent service and easy to navigate. Helped to organise my finances and assisted me with budgeting and this helped me with my weekly outgoings and ... Read more Reviewed on: 25th May 2025
Carol S's avatar
Carol S

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13451)

Review of the StepChange, Debt Management:

Peace of mind

5
They allowed me to sleep at night without worry when they first helped me out and continue to do so. They gave me the confidence to sort the matter along with money management help overall. Reviewed on: 10th June 2021

Excellent service and easy to navigate.

5
Excellent service and easy to navigate. Helped to organise my finances and assisted me with budgeting and this helped me with my weekly outgoings and helped with my mental health and my outlook on life Reviewed on: 25th May 2025

Stepchange has helped me immensely.

5
Stepchange has helped me immensely. I was at a stage where I didn't know who I could get help from, and stepchange was my saviour. I have a lot to thank them for, My Debts are now under control and being paid off monthly at a amount I can afford. Reviewed on: 25th May 2025

I Highly Recommend StepChange

5
StepChange remove financial stress from your life by helping you to correctly budget and pay what you can afford. They are your best option if you are in debt, because they will find the best solution personally tailored to your own specific needs and circumstances. Reviewed on: 25th May 2025

Very helpful and understanding everything got sorted...

5
Very helpful and understanding everything got sorted quickly Reviewed on: 25th May 2025

Excellent communication

5
Excellent communication. . Everything is well explained Reviewed on: 25th May 2025

Extremely helpful, friendly and supportive.

5
Extremely helpful, friendly and supportive. I don’t know what I would have done without them. Reviewed on: 25th May 2025

Step Change changed my life.

5
Step Change changed my life. For the first time in my life I had my finances under control but it did mean facing up to the realities of life, living with just the bare essentials for nearly 20 years. It did however mean that I could afford a bottle of champagne on debt free day! Reviewed on: 25th May 2025

StepChange have really helped me get on top of my debt.

5
StepChange have really helped me get on top of my debt. Sympathetic, non-judgmental and life-changing. Reviewed on: 25th May 2025

I have been with Stepchange for a number of years th...

5
I have been with Stepchange for a number of years they take the worry out of your dept,writing to your creditors sorting out a dept managgement plan that you can afford the staff are so helpful and make you feel at ease so i would advise anybody with worrying dept to get in touch with Stepchange Reviewed on: 25th May 2025

Light at the end of the tunnel thanks to Step Change.

5
Step change took the time to understand myself and my situation which helped me feel at ease. I have a debt management plan set in place where I can see exactly how my debts are slowly getting smaller month on month. Have a plan in place with the length of time agreed, makes me feel that I will get through it and there is a light at the end of the tunnel. I am very grateful to Step Change. Thank you. Reviewed on: 25th May 2025

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