Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13537 reviews)

View other StepChange products

4.95

Based on 13,537 reviews, last reviewed 25th May 2025

228000% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Thank you very much you saved my life Thank you very much you saved my life Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13537)

Review of the StepChange, Debt Management:

Always happy to help

I have had 2 DMP’s set up with StepChange in the last 4yrs. It is super easy to set up, the staff are always listening on any conversations and follow up any queries to the best of their ability. They have helped me manage my money, which in turn has helped improve my mental health, I would highly recommend them to anyone who was having similar debt worries to myself Reviewed on: 28th June 2021

Thank you very much you saved my life

Thank you very much you saved my life Reviewed on: 25th May 2025

Step change have made me sleep at night, my debt was...

Step change have made me sleep at night, my debt was constantly on my mind, worried sick every day/ night, now I can see light at the end, I can see my debt declining and it’s such a lovely feeling that soon I will be debt free, Thanks to step change for understanding my situation and helping me in the road to being debt free Reviewed on: 25th May 2025

I was so relieved after talking to some very underst...

I was so relieved after talking to some very understanding people, as I have never been unable to pay any money before, Reviewed on: 25th May 2025

Highly recommend!

StepChange have been so good with me (I’m a nightmare with paperwork and emails) and I have a monthly payment that is affordable with no payments going to anyone else other than who I have debts with. Reviewed on: 25th May 2025

Best company to help you become debt free

Very helpful and helped me clear my debts. Defo worth getting in touch if you want to be debt free! Reviewed on: 25th May 2025

helped me sort my debts into 1 manageable...

Stephanie helped me sort my debts into 1 manageable payment Reviewed on: 25th May 2025

I have been with step Chang for quiet a while they h...

I have been with step Chang for quiet a while they have really helped me a lot Reviewed on: 25th May 2025

Excellent experience with Stepchange.

Excellent experience with Stepchange. Advisor made me feel at ease and was so helpful when completing my application. They talked me through each step and then discussed the best way to proceed. I was able to set up my plan easily and the yearly reviews does not take too long to complete. Reviewed on: 25th May 2025

First class service

Excellent advice given on how to clear debts Reviewed on: 25th May 2025

I was worried before joining step change.

I was worried before joining step change. They have helped me with all my debts. Always there if I have a question. Would recommend them to anyone Reviewed on: 25th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Advice
from Money Wellness 4.94 from 3417 reviews
Debt Solutions
from Abacus 4.56 from 5 reviews
Debt Collection
from Intrum 1.24 from 4 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub