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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13448 reviews)

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4.95

Based on 13,448 reviews, last reviewed 25th May 2025

219300% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful and understanding everything got sorted... Very helpful and understanding everything got sorted quickly Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13448)

Review of the StepChange, Debt Management:

Good easing pressure

I have been with stepchange as was struggling with my dept and they helped with everything and eased my anxiety and pressure of struggling to may Reviewed on: 22nd July 2021

Very helpful and understanding everything got sorted...

Very helpful and understanding everything got sorted quickly Reviewed on: 25th May 2025

Excellent communication

Excellent communication. . Everything is well explained Reviewed on: 25th May 2025

Extremely helpful, friendly and supportive.

Extremely helpful, friendly and supportive. I don’t know what I would have done without them. Reviewed on: 25th May 2025

Step Change changed my life.

Step Change changed my life. For the first time in my life I had my finances under control but it did mean facing up to the realities of life, living with just the bare essentials for nearly 20 years. It did however mean that I could afford a bottle of champagne on debt free day! Reviewed on: 25th May 2025

StepChange have really helped me get on top of my debt.

StepChange have really helped me get on top of my debt. Sympathetic, non-judgmental and life-changing. Reviewed on: 25th May 2025

I have been with Stepchange for a number of years th...

I have been with Stepchange for a number of years they take the worry out of your dept,writing to your creditors sorting out a dept managgement plan that you can afford the staff are so helpful and make you feel at ease so i would advise anybody with worrying dept to get in touch with Stepchange Reviewed on: 25th May 2025

Light at the end of the tunnel thanks to Step Change.

Step change took the time to understand myself and my situation which helped me feel at ease. I have a debt management plan set in place where I can see exactly how my debts are slowly getting smaller month on month. Have a plan in place with the length of time agreed, makes me feel that I will get through it and there is a light at the end of the tunnel. I am very grateful to Step Change. Thank you. Reviewed on: 25th May 2025

Stepchange helped to take all the stress from our de...

Stepchange helped to take all the stress from our debt problem and within 3 years we had become debt free a real helpful and caring team Reviewed on: 25th May 2025

Financial problems? Contact Stepchange

My finances are in a very bad state, I had to many loans and to much on credit cards. These problems came to a head when I was scammed. I spoke to my bank who were very helpful and to a degree sympathetic. Having looked at my finances the bank suggested I should contact Stepchange who would be in a better position advise me. After a great deal of thought and considerable trepidation I contacted them and after going through a very comprehensive review of my finances and my budget I was advised to set up a debt management plan. With a great deal of help and support from Stepchange I did this and now my debts are being paid off at a rate that I can afford. It is not at all easy but I have found Stepchange to be very helpful and kind. I have found the process very stressful but at the end of the day all the work was worthwhile and I am pleased that I took the advice that Stepchange gave me. It will take quite a long time for my finances to recover but I have learnt a great deal and I will not make the mistakes I made again. I would not hesitate to recommend Stepchange to anyone in financial difficulties. Reviewed on: 25th May 2025

Great service

Excellent service, all staff are so helpful, and put you at ease right away Reviewed on: 25th May 2025

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