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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13566 reviews)

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4.95

Based on 13,566 reviews, last reviewed 26th May 2025

230700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Overwhelming relief when they helped sort all our de... Overwhelming relief when they helped sort all our debts out. Very easy to use online and incredibly helpful to speak to over the phone. Reviewed on: 26th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13566)

Review of the StepChange, Debt Management:

Caring understanding helpful

They helpt me when I was at the end of my tether.They listened,reassured me.Made me feel confident, in dealing with my problem.So I would say simple the best and thank you. Reviewed on: 22nd July 2021

Overwhelming relief when they helped sort all our de...

Overwhelming relief when they helped sort all our debts out. Very easy to use online and incredibly helpful to speak to over the phone. Reviewed on: 26th May 2025

Non judgmental Life Savers

Non judgmental. Compassionate. Understanding. Quick to respond and professional. Life savers. Recommended. Reviewed on: 26th May 2025

They are very understanding.

They are very understanding. They help me a lot Reviewed on: 26th May 2025

Great Company

I have been with Stepchange for some years now and they are very supportive and good. Reviewed on: 26th May 2025

I am really grateful for your help and support.

I am really grateful for your help and support. Reviewed on: 25th May 2025

been excellent.

been excellent. Never had a problem and very shortly I will be debt free. Reviewed on: 25th May 2025

I was a victim of a scam

I was a victim of a scam and lost all my money including pensions, savings etc. Without the help of StepChange I would not be here. Reviewed on: 25th May 2025

extremely helpful

I have always found them extremely helpful and ready to listen and advise. Reviewed on: 25th May 2025

It was very helpful for me to be given the option of...

It was very helpful for me to be given the option of speaking with friendly and helpful staff rather than being confined to dealing with everything online. Reviewed on: 25th May 2025

Non judgemental

Very helpful, non judgemental, making life easier to cope and an expected date when all will be clear. Reviewed on: 25th May 2025

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