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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1240 reviews)

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4.92

Based on 1,240 reviews, last reviewed 31st Jan 2025

48% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very helpful The ladies were very helpful with what I needed. Reviewed on: 31st January 2025

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1240)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

I cannot fault the customer service I received from...

I cannot fault the customer service I received from SBS: they managed to fit me in at very short notice, were incredibly helpful and were able to set up my account that morning. I would not hesitate to recommend them to anyone. Reviewed on: 21st December 2024

Friendly, transparent, professional

We had a brilliant set-up meeting for two accounts. Reviewed on: 1st April 2024

Professional, welcoming, trusting

So welcoming and polite, really impressed. Reviewed on: 1st April 2024

Helpful, friendly, local

Always extremely helpful and friendly. Reviewed on: 1st April 2024

Very straightforward

Patient, considerate and understanding. Reviewed on: 1st April 2024

Trusted, convenient, local

Given time to talk about need for an account/product. Not rushed. Reviewed on: 1st April 2024

Proficient, professional, friendly

Excellent customer service. Friendly and professional. Reviewed on: 1st April 2024

Friendly, local service, mutual

Very efficient and good explanations. Reviewed on: 1st April 2024

Fine

It's fine already, good customer service. Reviewed on: 1st April 2024

Excellent rates, staff

My wife and I were welcomed into the Princes Street, Ipswich branch of the Society bu a male member of staff and we were invited to sit down in the comfortable lounge area which is found to be well decorated and cosy. The branch is conveniently located in the town centre, a short distance from 2/3 stations. After a four minuite wait we were taken into an office by a lady for our meeting. Reviewed on: 25th March 2024

Very professional, friendly and informative

I had an appointment at 9am, the doors opened and I was greeted with a gentleman who was extremely polite and pointed for me to take a seat ready for me to be greeted by Michelle. Reviewed on: 25th March 2024

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