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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1435 reviews)

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4.93

Based on 1,435 reviews, last reviewed 30th Aug 2025

46% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Trustworthy, Helpful, Ease Very friendly, Knowledgeable. Lots of info and a Book. Reviewed on: 30th August 2025

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1435)

Friendly, helpful, understanding

Talking face-to-face is excellent. No talk about doing things online is excellent. Would highly recommend to friendly. A local building society. Reviewed on: 6th January 2025

Visited to open up a new account / membership

Visited to open up a new account / membership Reviewed on: 3rd January 2025

Welcoming, good rates, very friendly

Everything was good, made welcome, no problems. Reviewed on: 31st December 2024

Can't fault service

The over the counter service is very helpful. Reviewed on: 31st December 2024

Excellent local business

Very good experience, no improvement required. Reviewed on: 31st December 2024

Local, helpful, personal service

I like the fact that I can talk face-to-face with a person. Reviewed on: 30th December 2024

Friendly, pragmatic, local

Calm, polite and professional service. Reviewed on: 30th December 2024

Local, trustworthy, community-minded

I like having a local branch, I feel safe having face-to-face interactions. I feel my money is sage as it is not online. Reviewed on: 30th December 2024

Reliable, safe, excellent

I love that I can save money and it's not through online banking. It works better for me to save with SBS. Reviewed on: 23rd December 2024

I cannot fault the customer service I received from...

I cannot fault the customer service I received from SBS: they managed to fit me in at very short notice, were incredibly helpful and were able to set up my account that morning. I would not hesitate to recommend them to anyone. Reviewed on: 21st December 2024

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