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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.96
Based on 2,130 reviews, last reviewed 15th May 2026
92% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

5

Have been able to do what we wanted. Have been able to do what we wanted. It is a pleasure to be served by Courtney in Sudbury . Reviewed on: 15th May 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2130)

Efficient very helpful

5
Efficient friendly knowledgeable Reviewed on: 26th March 2026

Very helpful and informative pleasant experience

5
Very helpful and informative pleasant experience Reviewed on: 26th March 2026

Very friendly and helpful staff.

5
Very friendly and helpful staff. Comfortable and accommodating surroundings Reviewed on: 26th March 2026

Very friendly and helpful staff.

5
Very friendly and helpful staff. Comfortable and accommodating surroundings Reviewed on: 26th March 2026

Good service with good staff/customer interaction’s

5
Good service with good staff/customer interaction’s Reviewed on: 26th March 2026

Easy to book appointment.

5
Easy to book appointment. Friendly efficient staff who was well prepared for our visit and clearly explained all we wanted to know. A pleasure to deal with a human being face to face. Wish we had come to Suffolk Building sooner. Reviewed on: 26th March 2026
Alison S's avatar
Alison S
Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 8th April 2026
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Suffolk Building Society, formerly Ipswich Building Society

Very good, staff are friendly and efficient

5
Very good, staff are friendly and efficient Reviewed on: 26th March 2026
R F's avatar
R F
Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 8th April 2026
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Suffolk Building Society, formerly Ipswich Building Society

Great customer service

5
Bex was very informative, friendly and helpful. Reviewed on: 25th March 2026

Excellent

5
Very helpfully, nothing to much of a problem,and very knowledgeable Reviewed on: 25th March 2026

efficient

5
Very efficient and informative. Helpful in explaining new legislation. Reviewed on: 25th March 2026

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