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Peter M

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Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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Help at hand .......

I visited Ravenswoid to register my Power of Attorney on one of your customer's accounts. My meeting was with Laura - who was extremely helpful in many ways. Being hard of hearing she ensured that she spoke slowly, clearly and made sure I had understood everything before moving on to the next subject. She knew the processes well which meant it all happened very smoothly. She explained the details of available investment accounts - and the pros / cons of each depending on what needed to be achieved .. excellent!! The best bit ... meetings should be relaxed and fun ... and that is what happened!! Well done Laura ... I hope the powers that be appreciate your true worth to the organisation. Thank you. Peter Reviewed on: 3rd February 2024

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