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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,240 reviews, last reviewed 31st Jan 2025
53% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Very helpful The ladies were very helpful with what I needed. Reviewed on: 31st January 2025
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1240)

Local, superb customer service

5
Local is important to me. Service was efficient. Everything was explained to me and I felt comfortable and relaxed. Reviewed on: 1st April 2024

Friendly, transparent, professional

5
We had a brilliant set-up meeting for two accounts. Reviewed on: 1st April 2024

Professional, welcoming, trusting

5
So welcoming and polite, really impressed. Reviewed on: 1st April 2024

Helpful, friendly, local

5
Always extremely helpful and friendly. Reviewed on: 1st April 2024

Very straightforward

5
Patient, considerate and understanding. Reviewed on: 1st April 2024

Trusted, convenient, local

5
Given time to talk about need for an account/product. Not rushed. Reviewed on: 1st April 2024

Proficient, professional, friendly

5
Excellent customer service. Friendly and professional. Reviewed on: 1st April 2024

Friendly, local service, mutual

5
Very efficient and good explanations. Reviewed on: 1st April 2024

Fine

5
It's fine already, good customer service. Reviewed on: 1st April 2024

Excellent rates, staff

5
My wife and I were welcomed into the Princes Street, Ipswich branch of the Society bu a male member of staff and we were invited to sit down in the comfortable lounge area which is found to be well decorated and cosy. The branch is conveniently located in the town centre, a short distance from 2/3 stations. After a four minuite wait we were taken into an office by a lady for our meeting. Reviewed on: 25th March 2024

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