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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1240 reviews)

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4.92

Based on 1,240 reviews, last reviewed 31st Jan 2025

53% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very helpful The ladies were very helpful with what I needed. Reviewed on: 31st January 2025

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1240)

Very helpful, Amanda was friendly, knowledgeable & e...

Very helpful, Amanda was friendly, knowledgeable & efficient. Reviewed on: 11th April 2024

Ultra-modern, comfortingly traditional

We love the history and ethics behind the Society, and have always found the staff to be knowledgeable, approachable and friendly. Charlotte particularly is one of the chief assets of the Society. Reviewed on: 8th April 2024

Local high street BS

Very well explained in detail regarding opening an account (ISA). Reviewed on: 4th April 2024

Waste of time no interest at all!!!!!

We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for under 16s, ok so this is the current interest rate what could you offer he just was not interested at all kept going back to wait until December when there other account mature then think about it, but I would like to open an account with better rates still not interested so we left. Reviewed on: 3rd April 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society We are very sorry to hear of your experience. We would welcome you getting in touch with us on [email protected] or 0330 123 0723, as we always want to give the best customer experience we can. Response date: 4th April 2024

Excellent, friendly, efficient

Personal service in a relaxed, yet professional way. Thank you. Reviewed on: 1st April 2024

Local, personal, fair

Very good service from Tracy in transferring funds in a professional way. Reviewed on: 1st April 2024

Friendly, valued service

No improvements to be made, keep up the good work!. Reviewed on: 1st April 2024

Value for money

Easy to use, branches still in local area and various nearby areas, with friendly welcoming staff. Reviewed on: 1st April 2024

In branch service review

The staff are very friendly and the branch is convenient to my home. Reviewed on: 1st April 2024

Local, friendly, competitive

Welcoming staff who gave me information in full detail. Reviewed on: 1st April 2024

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