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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.94
Based on 1,598 reviews, last reviewed 2nd Jan 2026
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026
Eddie's avatar
Eddie

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Friendly and helpful

5
Staff are very friendly and very helpful. Reviewed on: 9th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

In branch service review

5
Very helpful and went out of her way to fit me in today. Reviewed on: 8th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Friendly and efficient

5
Excellent customer service and excellent interest rates and monthly interest. Reviewed on: 7th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Friendly, informative, excellent

5
Local, good rates, excellent communication, great customer service, very informative. Reviewed on: 1st July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Efficient, personable, competitive

5
Suffolk BS are nice people to deal with and actively benefit the Suffolk community. Reviewed on: 1st July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! We love getting stuck in and supporting our communities. Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

In branch service review

5
I like dealing in person rather than online. Reviewed on: 30th June 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 15th July 2025
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Suffolk Building Society, formerly Ipswich Building Society

Friendly and Efficient

5
Local branch - great interest rates in comparison. Reviewed on: 30th June 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 15th July 2025
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Suffolk Building Society, formerly Ipswich Building Society

Great - Trusted - Excellent staff

5
Courtney was fantastic and delivered all she promised. Reviewed on: 30th June 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Courtney and it’s made their day! Response date: 15th July 2025
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Suffolk Building Society, formerly Ipswich Building Society

Keep going

5
Pleasant staff, private room to discuss business and a passbook. Reviewed on: 30th June 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 15th July 2025
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Suffolk Building Society, formerly Ipswich Building Society

Friendly, Local, Efficient

5
Like that it's friendly and the staff are very efficient. Reviewed on: 20th June 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 15th July 2025
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Suffolk Building Society, formerly Ipswich Building Society

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