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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2405 reviews)

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4.92

Based on 2,405 reviews, last reviewed 11th Aug 2026

25% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Spoke with jack about adding husband onto the account. Spoke with jack about adding husband onto the account. He took the time to really get to know us and was really helpful. Lovely place to work Reviewed on: 11th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2405)

I like that the society is a mutual building society

I like that the society is a mutual building society Reviewed on: 9th June 2026

very friendly conversation today

I've enjoyed a very friendly conversation today. Alex was very efficient, phoning exactly when she said she would; she was polite, patient and extremely helpful during the call, answering all my questions and following up promptly with an email to summarise what action points she'd agree to complete - refreshing but brilliant! Thank you Alex and Suffolk BS! Reviewed on: 9th June 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Alex and it’s made their day! Response date: 7th July 2026

Nice to talk to a person who was very informative

Nice to talk to a person who was very informative Reviewed on: 9th June 2026

Really helpful, friendly and informative.

Really helpful, friendly and informative. Reviewed on: 9th June 2026

The staff at the Hadleigh branch are always so frien...

The staff at the Hadleigh branch are always so friendly and helpful. Reviewed on: 8th June 2026

Opened an ISA in the Woods Branch, Marie made the pr...

Opened an ISA in the Woods Branch, Marie made the process very easy. Very thorough. Reviewed on: 8th June 2026

In difficult times Suffolk building society has been...

In difficult times Suffolk building society has been the most easy companies to deal with in the past year Reviewed on: 8th June 2026

A very professional and friendly service.

A very professional and friendly service. Reviewed on: 6th June 2026

Face to face customer service which is quite rare th...

Face to face customer service which is quite rare these days as everything online Reviewed on: 6th June 2026

Very efficient staff very simple process to follow.

Very efficient staff very simple process to follow. Reviewed on: 5th June 2026

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