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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.94
Based on 1,598 reviews, last reviewed 2nd Jan 2026
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026
Eddie's avatar
Eddie

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Suffolk Building Society, formerly Ipswich Building Society: Savings now

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Helpful, friendly, local

5
It's nice to be able to walk into the branch and get the help you require. Reviewed on: 30th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Fantastic service and products

5
Fantastic customer service, Suffolk based, friendly staff. Excellent. Reviewed on: 29th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Very helpful and friendly

5
Your people were very friendly and a great help to me and explained all that I needed to know, and said they would be there whenever I need them. And you are not closing down. Reviewed on: 29th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. Great to hear from you, especially with such a glowing review. We’re blushing! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Convenient and local

5
I like my local branch - face-to-face service. Reviewed on: 26th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Convenient, professional, friendly

5
I value the fact that I can visit the branch and have face-to-face contact with individuals that are very pleasant, knowledgeable and helpful and can meet my needs. Reviewed on: 25th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Helpful, friendly, great products

5
The staff are amazing, the person today was extremely helpful and explained everything in detail and clearly. Reviewed on: 24th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Traditional, ethical, genuine.

5
I love that you are in-person with real people and not all online. I love that I can sit with a lady and talk about what works for me and my money. I feel like a human here. I like that SBS don't ruin the planet and do good in the community locally. Amanda was superb, lovely to meet her. Reviewed on: 18th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Friendly, empathetic, efficient, traditional

5
My father and I came to discuss opening a higher interest building society account. We made an appointment and saw Kirsty in Saxmundham, we overran but Kirsty stayed an entire hour overtime and was the kindest, most patient advisor we have ever encountered - not only knowledgeable but best customer service ever!! She is a true star and we couldn't be more grateful! Takes good customer service to the next level. It's worth coming here for personalised human service! Please don't ever change this. Reviewed on: 9th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Kirsty and it’s made their day! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Good customer experience

5
I like the ease at being able to access my money quickly and easily in a very friendly environment. The customer service is excellent. Good interest received on my investments. Reviewed on: 9th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Excellent service

5
Very friendly staff and always very helpful in all ways. Reviewed on: 9th July 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

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