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Jo R

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Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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very friendly conversation today

I've enjoyed a very friendly conversation today. Alex was very efficient, phoning exactly when she said she would; she was polite, patient and extremely helpful during the call, answering all my questions and following up promptly with an email to summarise what action points she'd agree to complete - refreshing but brilliant! Thank you Alex and Suffolk BS! Reviewed on: 9th June 2026

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