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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1214 reviews)

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4.91

Based on 1,214 reviews, last reviewed 3rd Jan 2025

32% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Visited to open up a new account / membership Visited to open up a new account / membership Reviewed on: 3rd January 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1214)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

I cannot fault the customer service I received from...

I cannot fault the customer service I received from SBS: they managed to fit me in at very short notice, were incredibly helpful and were able to set up my account that morning. I would not hesitate to recommend them to anyone. Reviewed on: 21st December 2024

Very good customer service, explained everything cle...

Very good customer service, explained everything clearly Reviewed on: 25th November 2024

Professional, friendly, local

Friendly and professional, everything was clearly explained and I felt I was dealt with very patiently. Reviewed on: 14th November 2024

Best for savings

Very helpful, friendly staff - everything explained with details I can understand. Reviewed on: 11th November 2024

Friendly, nice to do business with, competitive rates

Friendly, competitive rates, easy to do business with. Reviewed on: 1st November 2024

Local, accessible, great products

Excellent - no improvements required. Reviewed on: 1st November 2024

Very professional and polite

Amanda was very knowledgeable and professional. Many thanks for your time Amanda. Reviewed on: 1st November 2024

Friendly, helpful, efficient

Rachael was very helpful in explaining everything and helping us choose the right accounts for us. Reviewed on: 31st October 2024

Very good, helpful

Very helpful. Nice coffee, maybe a bacon roll would be nice :). Reviewed on: 31st October 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much. We can’t stretch to bacon rolls, but we’re on high streets all over Suffolk, so a local bakery is never far away! Response date: 1st November 2024

Seems OK.

Very helpful staff. Reece explained everything very well. Reviewed on: 31st October 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 1st November 2024

Convenient, efficient, helpful

So far, very positive and efficient handling of my requirements. Reviewed on: 31st October 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Wow - Thank you for the great feedback! We’ve clearly made a great first impression. No pressure on the second impression…! Response date: 1st November 2024

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