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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,350 reviews, last reviewed 3rd May 2025
41% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Very friendly and supportive face to face service. Very friendly and supportive, and a cuppa was provided. Quickly & efficiently dealt with our business. Great addition to the town as yet 2 more ban... Read more Reviewed on: 3rd May 2025
Jasmine's avatar
Jasmine

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1350)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Suffolk Building Society Branch Review

5
Really friendly patient helpful knowledgeable staff and appropriate products Reviewed on: 30th June 2022

Great, Forward Thinking

5
Marie was fantastic! Cannot fault her knowledge. Reviewed on: 1st April 2025

Accessable/Friendly/Trustworthy

5
Local branch - easily locatable. Very friendly and nice. Reviewed on: 1st April 2025

Two very satisfied customers.

5
We made the appointment to arrange two ISA accounts, following a previous appointment, to open accounts for our grand children. We opened 3 accounts for them, and whilst there we asked about ISA’s, Jack was extremely helpful and gave us information we hadn’t known. This encouraged us to open ISA’s with you. At both appointments, Jack was extremely helpful and showed good knowledge regarding the accounts we were interested in. His help was much appreciated. We opened our other accounts with you in 2022 and have been really happy with the service we’ve received. We’ve found all your staff to be friendly and helpful. Reviewed on: 28th March 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. Great to hear from you, Clive, especially with such a glowing review. We’re blushing! Response date: 30th April 2025
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Suffolk Building Society, formerly Ipswich Building Society

Always very helpful

5
Very happy in my dealings with Suffolk Building Society. Reviewed on: 28th March 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 30th April 2025
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Suffolk Building Society, formerly Ipswich Building Society

Efficient and excellent

5
Excellent customer service, as always. Reviewed on: 26th March 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 30th April 2025
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Suffolk Building Society, formerly Ipswich Building Society

Friendly, efficient, local

5
Efficient service, products/information made clear, knowledgeable. Reviewed on: 25th March 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 30th April 2025
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Suffolk Building Society, formerly Ipswich Building Society

Established, local, knowledgeable

5
Given Tracey's help opened a new account further to my exisiting ones. Reviewed on: 25th March 2025

Welcoming, professional, local

5
It's local. Staff very professional and helpful. Reviewed on: 24th March 2025

Best we've known

5
Brilliant personal service from Tracey in Hadleigh. Reviewed on: 20th March 2025

Local, professional, helpful

5
Close to home. Helpful and friendly. Reviewed on: 19th March 2025

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