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Suits Me: Personal Account reviews

View other Suits Me products
4.73
Based on 12,141 reviews, last reviewed 12th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
94% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Suits me came just in time it’s easy and very quick... Suits me came just in time it’s easy and very quick to use had my card send me to quicker than every where else Reviewed on: 12th September 2025
Hass's avatar
Hass

Latest lowest rating:

1

Very poor customer service . Got the account open no problem.kept getting messages the account was unblocked every day. I’ve waited on the phone over the last 2 days for over 2 ho... Read more Reviewed on: 2nd September 2025
Terence Blair's avatar
Terence Blair
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal Account reviews (12141)

Avaerage service, but don’t like the charges

3
Avaerage service, but don’t like the charges Reviewed on: 4th March 2025
Ann S's avatar
Ann S

Very helpful

5
They been really good, great customer service and very helpful. Very supportive, professional and great quality of service Reviewed on: 4th March 2025
Da Graca's avatar
Da Graca

Great card, helps me and countless others in life.

5
Great card, helps me and countless others in life. Reviewed on: 4th March 2025
Russ Boswell's avatar
Russ Boswell

I had a couple issues with my account but it was sor...

5
I had a couple issues with my account but it was sorted so quickly and everyone was so nice Reviewed on: 4th March 2025
Nathan c's avatar
Nathan c

Awful service.

1
Awful service. Card doesn't work online. Constant attempts to contact them and nothing done. Unreturned emails and phone calls. Money in and out of account doesn't match use. Do not under any circumstances use Suits me. Reviewed on: 4th March 2025
Chris L's avatar
Chris L
Reply from Suits Me We're truly sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely regret any frustration caused. We’d love the opportunity to look into these issues for you and resolve them as quickly as possible. Please reach out to our team at [email protected] and we’ll do our best to assist you. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

Honestly just a hassle would not recommend,

1
Honestly just a hassle would not recommend, Reviewed on: 4th March 2025
Steph 's avatar
Steph
Reply from Suits Me We're sorry to hear that your experience was not as smooth as expected. We strive to make things as hassle-free as possible and regret that we fell short in your case. If there's anything we can do to address your concerns, please reach out to us at [email protected]. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

Friendly staff and the app has everything I need for...

5
Friendly staff and the app has everything I need for day to day banking Reviewed on: 4th March 2025
Shanice 's avatar
Shanice

Everything is so good, I've been using it for many y...

5
Everything is so good, I've been using it for many years and I'm very happy! Reviewed on: 4th March 2025
Nayle Fetinova's avatar
Nayle Fetinova

Splendid

5
Splendid and well updated I love it personally it’s changed my life as I was blocked and suits me took me in Reviewed on: 4th March 2025
Shams T's avatar
Shams T

suits me is beyond horrific !

1
suits me is beyond horrific !!! never experienced anything so poor in my life. The customer service, their processes, the ‘assistance’ , trying to contact them, EVERYTHING is absolutely awful. They are so incredibly unhelpful Reviewed on: 4th March 2025
Yasmine's avatar
Yasmine
Reply from Suits Me We're truly sorry to hear about your experience with Suits Me. Providing excellent service is our priority, and we sincerely regret that we fell short of your expectations. Please send us an email over at [email protected]. and we will assist. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

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