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Suits Me: Personal Account reviews

View other Suits Me products
4.73
Based on 12,133 reviews, last reviewed 28th Jun 2025
25% decrease in 5 star reviews
in the past 90 days
32% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

I feel better thanks Customer service is down due to being abroad Reviewed on: 28th June 2025
Farhan S's avatar
Farhan S

Latest lowest rating:

2

i was alot happier with the srvice before the bank c... i was alot happier with the srvice before the bank changed over. This is because when im expecting money to go in it takes alot long foe example i pla... Read more Reviewed on: 26th June 2025
Saheed Olowu 's avatar
Saheed Olowu
Read all reviews Write a review

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal Account reviews (12133)

Easy application process and really quick.

5
Easy application process and really quick. I've had issues with my credit history so I've struggled to get a bank account other places. Suits Me does everything I need it to and the app is really easy to use. The customer service people are really friendly and helped me when I had a payment that I didn't recognise. Reviewed on: 25th February 2025
Dave P's avatar
Dave P

Fast and simple for account opening and easy to acce...

5
Fast and simple for account opening and easy to access the apps to manage account Reviewed on: 25th February 2025
Noelle H's avatar
Noelle H

I love that i can do everything online and customer...

5
I love that i can do everything online and customer service team is always very helpful Reviewed on: 25th February 2025
Jukio's avatar
Jukio

Really friendly company, have really enjoyed my card

5
Really friendly company, have really enjoyed my card Reviewed on: 25th February 2025
Jon's avatar
Jon

Helped me when nobody else would

5
Suits Me have helped me get back on my feet when no other bank would. I cant thank them enough for the lifeline they have given me, its helped me get my life back on track. Reviewed on: 25th February 2025
Harry's avatar
Harry

YOU CAN WAIT UP TO 2 hours just to speak to customer...

1
YOU CAN WAIT UP TO 2 hours just to speak to customer advisor. ! Please avoid this bank at all cost, also after paying for £19 a month as a premium member, they will take 99p on every transaction you make. Customer service MAYA is very rude and even shout at you. Please avoid this bank at all cost! Reviewed on: 25th February 2025
Marfo's avatar
Marfo
Reply from Suits Me We’re sorry to hear about your experience. We strive to provide the best service possible and take your feedback seriously. If you’d like us to look into this further, please reach out to us at [email protected] and we will be able to help you. Response date: 26th February 2025
Suits Me Card reviews
Suits Me

My experience with customer service is that it is go...

5
My experience with customer service is that it is good; they are very helpful, clearly explain things, and understand what they are saying. Reviewed on: 22nd February 2025
N Erie's avatar
N Erie

Good experience

4
I’ve had a good experience with using this card so far. Reviewed on: 20th February 2025
Justina H's avatar
Justina H

SuitsMe has made my life easier

5
Suits Me has made managing my finances effortless. From the seamless account setup to the intuitive interface, my experience has been nothing but positive. The app offers great features like cashback rewards, easy money transfers, and multilingual support, making it accessible to a diverse audience. One of the standout aspects of Suits Me is its commitment to financial inclusion, especially for those who struggle to access traditional banking. The customer support team has been incredibly responsive, always ready to assist with any queries. Overall, Suits Me has provided me with a hassle-free banking experience, and I highly recommend it to anyone looking for a reliable and user-friendly banking solution. Reviewed on: 19th February 2025
Nabeel's avatar
Nabeel

Overall review

4
Good services for the majority, too many charges for simple transactions Reviewed on: 17th February 2025
Mark M's avatar
Mark M

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