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Swinton Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.77 (112 reviews)

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2.45

Based on 112 reviews, last reviewed 17th Mar 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

31%

12%

46%

Latest highest rating:

5

Great experience with Swindon when sorting out my ca... Great experience with Swindon when sorting out my car insurance. They requested additional information and I was kept updated on the whole process. Th... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Con Artists - avoid at all costs! I cancelled my policy within a couple of hours after being told I was going to be charged an extra £200 for cover and was charged a £45 'service fee' ... Read more Reviewed on: 17th March 2025

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About this product

You can get a Swinton car insurance quote over the phone or online.

Swinton offer three different levels of comprehensive car insurance: Essentials, Classic and Premier. Once you have a Swinton car insurance policy, you can view your documents, manage your policy and update your details online via the app.

Swinton car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Swinton before, you can also leave a review and share your experience.

Swinton Insurance Car insurance reviews (112)

Review of the Swinton Insurance, Car insurance:

Friendly & helpful

After many years of staying with the same company, “the post office”I decided to switch, I spoke with an extremely polite and helpful lady, as well as saving money, I was impressed with the experience, after all “good manners are free”! Later that week after telling the post office why I was cancelling, I received a renewal quote from them in the post, it had gone up! Reviewed on: 11th September 2018

Cheap, fast and efficient on-line purchase of car insurance!

Cheap, fast and efficient on-line purchase of car insurance! No hassle and easy to deal with. Documents all available on-line so no clutter at home either. Highly recommend and have already told my friends and family! Reviewed on: 26th March 2015

great company

great company easy to deal with fast and courtious service Reviewed on: 26th March 2015

fair service, fair price.

Have just renewed for my 2nd year, one of the best prices i could find with the added benefit of some of the best customer service i have ever experienced from any business sector. Reviewed on: 26th March 2015

quite good

i was with swinton for a year they were ok but wouldnt go back Reviewed on: 26th March 2015

Been loyal to them for a long time very helpful

Whenever I have had dealings with Swintin Iit has always been a very easy experience. They helped me no end when a lorry shed it's load all over my bonnet. They have always strived t find me the best deal in car insurance. Especially as I am disabled and driven a very modified car. Highly recommended Swinton. Reviewed on: 26th March 2015

Friendly service affordable insurance

Excellent service and price matched my annual renewal quate with the cheapest comparable I could find online, saving me over £60 Reviewed on: 25th March 2015

Fantastic customer service, easy and flexible insurance with expert advice one phonecall away

Insured with Swinton Peterborough, Always do their best at renewal to match or lower quotes to retain my business, every time I call Im always greeted with a professional and friendly staff member, always knowledgeable. The have never tried to hard sell a product to me, instead they have come to get to know my needs over time and have done such a fantastic job of making insurance effortless and understandable that it would take something seriously drastic for me to ever consider leaving them. Reviewed on: 25th March 2015

AWFUL CUSTOMER SERVICE

Asked about cancelling my policy but told I would have to pay £114 to cancel it because I am selling the car. I only took out the policy on 9th Feb so only had it for 2 months at £16 per month so how come an extortionant amount to cancel. The overall cost for the year was only £193 so for 2 months insurance this will cost me £146. Talked about a complete rip off Reviewed on: 25th March 2015

No claims bonus

When I switched to Swinton Car insurance thay askedme for proof of my no claims bonus. This is fair enough, so i sent them proof. A couple of weeks later thay phone sayingI must send proof of no claims, thinking it might have someow gone astray I sent the proof again. The same thing happened again, three more times, I am still not sure why I have to prove m no calmes every two weeks for the past three months. Reviewed on: 25th March 2015

good reasonable priced policies, would recommend

a reasonable priced policy l bought and had a good discount would recomend Reviewed on: 24th March 2015

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