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Swinton Insurance: Car insurance reviews

View other Swinton Insurance products
3.36
Based on 115 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
32%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
6%
See only 1 star reviews
44%

Latest highest rating:

5

Very easy Very easy to identify the correct product, competitive pricing and efficient process Reviewed on: 20th August 2026
mCS's avatar
mCS

Latest lowest rating:

1

Even 1 is too high a score! Even 1 is too high a score! I went to Swindon through confused.com, filled all the details out on Confused.com but by the time I went through to Swint... Read more Reviewed on: 21st May 2025
Dean Scott's avatar
Dean Scott
Read all reviews Write a review

About this product

You can get a Swinton car insurance quote over the phone or online.

Swinton offer three different levels of comprehensive car insurance: Essentials, Classic and Premier. Once you have a Swinton car insurance policy, you can view your documents, manage your policy and update your details online via the app.

Swinton car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Swinton before, you can also leave a review and share your experience.

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Swinton Insurance Car insurance reviews (115)

Poor customer care

1
They reported that they hadn't had no claims. They wrote to is whilst we we're away on a fortnights holiday and then billed us regardless. Reviewed on: 27th July 2016
Nicola Shaw-Richardson's avatar
Nicola Shaw-Richardson

Hard to deal with and they charge you for everything

2
Needed to go to post office to send signed docs back instead of scan and email. They charge £24 if they don't receive within 2 weeks. If you wish to cancel within 15 days. They charge you £25. It seems a money making scheme and wish had known before taking the policy out Reviewed on: 22nd July 2016
Rob Gray's avatar
Rob Gray

Car Insurance Reviewer

2
They are the only company that I have com across that still require me to go to or post things to a branch to set up my insurance. They promised cash back that I had to chase and they renewed my policy when I had asked them not to. They would also only give me their best price if I talked to a woman on the phone. Absolute disgrace. Reviewed on: 20th July 2016
Sam Swain's avatar
Sam Swain

Car Insurance Reviewer

4
Really easy to set up, and had all the essential features as standard. I'm happy so far! Reviewed on: 16th July 2016
Rachael Medley's avatar
Rachael Medley

Are Swinton really scammers?

1
I filled in a request for quote online on a third party website to insure a work van for my own pest control firm. Swinton's sales person phoned me the next day among a flood of phone calls from their competitors. I let myself talked me into taking a policy with them. However all that Swinton was interested in was to receive payments. Swinton has never sent us a cover note, insurance schedule or terms and conditions of business with them. Swinton ommited to tell me they were going to use underwriters Ageas before signing a credit agreement. Later Swinton failed to deliver the service I have paid for and I had no other option but to cancel further payments to the scammers. Reviewed on: 15th June 2016
Martin Kroupa's avatar
Martin Kroupa

disappointed

3
If you have to change your name oh address they charge you for it Reviewed on: 28th March 2016
Michelle Simpson's avatar
Michelle Simpson

CheekyCharges

2
Was charged £25 to change my address on my policy - I thought this was unfair as moving house is expensive enough! Reviewed on: 18th March 2016
Yvette D's avatar
Yvette D

Cheeky Charges

2
Was charged £25 to amend someone on insurance as no longer being a learner having passed their test. I was gobsmacked when I had to pay it! Reviewed on: 15th March 2016
Stefalfie's avatar
Stefalfie

CheekyCharges Campaigner

5
Always available to help. Office is local Reviewed on: 27th February 2016
Anonymous's avatar
Anonymous

Really Good

5
Excellent staff and excellent customer service skills used. Staff were willing to go the extra mile to help with my enquires and provided me with loads of information, without me even having to ask for it. i also received good commendations on other products. Reviewed on: 12th November 2015
Char's avatar
Char

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