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Swinton Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.75 (113 reviews)

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2.41

Based on 113 reviews, last reviewed 21st May 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

31%

12%

46%

Latest highest rating:

5

Great experience with Swindon when sorting out my ca... Great experience with Swindon when sorting out my car insurance. They requested additional information and I was kept updated on the whole process. Th... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Even 1 is too high a score! Even 1 is too high a score! I went to Swindon through confused.com, filled all the details out on Confused.com but by the time I went through to Swint... Read more Reviewed on: 21st May 2025

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About this product

You can get a Swinton car insurance quote over the phone or online.

Swinton offer three different levels of comprehensive car insurance: Essentials, Classic and Premier. Once you have a Swinton car insurance policy, you can view your documents, manage your policy and update your details online via the app.

Swinton car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Swinton before, you can also leave a review and share your experience.

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Swinton Insurance Car insurance reviews (113)

Felt I had been conned

Took out car insurance with Swintons online for a good price ,A couple of months later I had to change the cover to a different car so I rang them only to be told that the company insuring my vehicle would not insure me because the car I wanted to change the insurance to had a factory immobaliser and alarm.He then proceeded to get me a quote from another company which was for £350.00. I told him I didn't want it as I felt it was far to expensive, I then went online to find swintons offering the same insurance for £169.00. I opted for another insurance company slightly dearer rather than give my money to swintons con insurance. Having spoken to them on the phone written to them confirming the cancellation of the policy they then send a letter threatening me because I cancelled my direct debit .They also charged me for the Privelige of cancelling.It wasn't until this all happened that I remembered I had used this company to insure a motor scooter some years ago ,when I sold the scooter and wanted to cease the policy they tried to charge me £70.00 to cancel the policy when I only had three payments of £13.00 left to pay. So beware of this con artist company they may be ok if you don't need to change vehicles but if you do look out. Reviewed on: 23rd August 2016

Amazing help after keys stolen

Had a fantastic experience after our car keys were stolen from our house. Rang insurance and told where to take car to have locks changed, paperwork ready when we got there, courtesy car given, extremely polite, would never have expected such good service! Reviewed on: 16th August 2016

Great company

Been with swinton for years on and off always end up going back to them. Reviewed on: 13th August 2016

Good offers

The only car insurance I have had where the renewal is the best price available and not an inflated price. Reviewed on: 12th August 2016

5 star car insurance at my price

Cheapest deal on comparison site. Phoned to make further inquiries, charming telephone experience, very happy with cover and price! Reviewed on: 9th August 2016

Big On Line Con

I got a price on line that I agreed to and got a Quote from Swinton with a time scale on it I acted within that time scale Filling in all my details (Bank Ect.) only to be told at the end that I had to phone them. This I did and the quote given then changed to almost double with no apparent changes to my info. HOW CAN THIS BE THIS BE LEGAL. I WOULD SAY TO EVERYONE THINKING OF USING SWINTON DONT GIVE YOUR DETAILS IN FACT DONT USE THEM . I Got a better deal in the end from RAC. Reviewed on: 5th August 2016

out to scam you

Insured my car online, not a bad price cheaper than the rest as I was paying monthly. All set up nice and easy, all paperwork came through very quickly. 1 week last got a phone call to say for one reason or another my insurance would be nearly £500 more than they originally set up. They could not explain why, so i decided to cancel as the lady on the phone was very unhelpful and they charged me just over £100, only had the insurance for a week. Would never use them again and would advise everyone to stay well clear. Reviewed on: 5th August 2016

SHARP PRACTICE!

BEWARE car insurance comparison website quote £106. You get a call back from Swinton and £106 miraculously increases to over £200 at point of sale. SHARP PRACTICE AVOID THESE SHARKS Reviewed on: 2nd August 2016

Poor customer care

They reported that they hadn't had no claims. They wrote to is whilst we we're away on a fortnights holiday and then billed us regardless. Reviewed on: 27th July 2016

Hard to deal with and they charge you for everything

Needed to go to post office to send signed docs back instead of scan and email. They charge £24 if they don't receive within 2 weeks. If you wish to cancel within 15 days. They charge you £25. It seems a money making scheme and wish had known before taking the policy out Reviewed on: 22nd July 2016

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