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Tesco Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.63 (509 reviews)

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2.39

Based on 509 reviews, last reviewed 29th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

45% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car stolen away from home, staff great, information... Car stolen away from home, staff great, information very good, easy process although long winded but I get that. Only three weeks before conclusion bu... Read more Reviewed on: 26th October 2024

Latest lowest rating:

1

Been with these for 8 months now, but now found a ch... Been with these for 8 months now, but now found a cheaper policy elsewhere, but tesco want to charge me £222 to cancel. Apparently they go by mileage.... Read more Reviewed on: 29th January 2025

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About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you want easy access to a simple website in order to manage your policy whenever suits you best? Find out what Tesco Bank customers have to say about its online systems by reading our Tesco Bank car insurance reviews. Perhaps you want protection against uninsured drivers or extra cover for your in-car entertainment. Whatever your needs, check out the reviews on Smart Money People to see how well Tesco Bank has been rated by its customers.

Have you had a car insurance policy with Tesco Bank? Consider leaving a Tesco Bank car insurance review on Smart Money People to help other drivers just like you. Did you use the Tesco Clubcard discount, and if so, did you see a notable difference in price? How did you find the customer service support? Whether your experience is good or bad, share it with our Smart Money People community. Together, we can increase trust and transparency in financial services.

Tesco Bank Car Insurance reviews (509)

Review of the Tesco Bank, Car Insurance:

Good service

low premium and efficient service Reviewed on: 14th August 2019

Very poor customer service

I had a car accident. They spend 9 days just wasting time, after 9 days they said can fix the car and they don't pay enough money to fix it by my self. Reviewed on: 16th June 2022

Just misleading

Went over my annual mileage with the black box and had already bought top up miles wanted to cancel the policy and switch to another insurer and they told me I had to pay the rest of the year off still because I went over the amount although I still bought their stupid top up miles wtf??? Reviewed on: 11th June 2022

Tesco pet insurance does not pay claims

I had a healthy dog when I took out the policy. But a few months after taking out the policy she was in pain and stiff on her legs. So I took her to the vet and tried to claim for the treatment. Tesco refused to pay out as she had a leg issue a year before. They never called to discuss the claim and completely failed to investigate it properly. I was claiming for an injury that’s been caused by rough play of a growing pup. I have a broken wrist thanks to the pup’s rough play (she bounded into me and tripped me up) and I have a witness see one time in the park when the pup knocked into the older dog and sent her flying. My older dog yelped in pain and rolling around afterwards. But rather than call and have me explain the circumstances. Tesco looked for any excuse not to pay out. Rather than it be an injury they prefer to make out that it’s an existing illness. Had they called they would have learnt I have a video of my dog playing with a 10 week pup in full health with no leg issues. Which dates the video at the point I took out insurance. I can also show a video of her playing now which shows her back to full health. So they’re trying to make out she had a condition before insurance is complete nonsense. Reviewed on: 3rd June 2022

please stay away

i would give 0 stars if i could. the engineer came out to fit my black box but told us he wouldn’t do it as my car is “modified”, and that tesco does not insure modified cars. i was unaware of this as i wouldn’t necessarily class a STICKER as a modification. we were then told that if i were to remove the “modification” they would insure me. i paid £50 to get the “modification” removed, only to be told they would be unable to insure me whether i had it removed or not, despite being told otherwise. i only bought insurance with them as the quotes were very cheap, well you definitely get what you pay for with tesco bank insurance. customer service is also appalling. tried discussing a complaint on the phone, and they hung up on me. please go elsewhere do not waste your money and time. Reviewed on: 19th May 2022

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Customer service sucked

The people will not help they only assume that you are laying and they can't make you belive that in case of worst you are coverd . They are rubbish. I made a small claime with them they didn't even listen they just declined as froud. Reviewed on: 10th May 2022

Robbers

Declined my renewal policy via phone but it was not logged on system had taken out insurance with another company three month later get letter from debt collection agency for not paying Tesco policy contacted them they fobbed me off not interested I have to pay the debt but hey convinced all my family and friends to cancel all dealings with Tesco’s got 8 mobile contract 3 house insurance and 2 cars so good customer service you robbing company AVOID AVOID Reviewed on: 18th April 2022

Competitive quote

Hello I found Tesco Car Insurance quoting a competitive price compared to household names. Worth the effort. Reviewed on: 2nd April 2022

Very bad

I couldn't upload No-Claims Bonus Proof, I did that on day seventh but they already cancelled me! Never ever recommend this company for a car insurance Reviewed on: 30th March 2022

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