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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.46 (531 reviews)

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2.46

Based on 531 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car Insurance was the best for me. When getting car insurance Tesco were able to give me the cover I wanted at the best price. It was easy to complete the forms on line and the cover wa... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Car was in accident Tesco took car away repaired cru... Car was in accident Tesco took car away repaired crumple zone they said its not part of the car structure. I asked for full report and costs they sent... Read more Reviewed on: 15th April 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (531)

Great reliable service

I've had Tesco car insurance for a few years now. They're price is great and when we skidded on black ice a few years back they sorted the car quickly Reviewed on: 14th August 2022

Amazing

Very good service would recommend to everyone Reviewed on: 13th August 2022

Would not recommend

Tried to charge me double the price of other companies on my renewal even though I was already with them and then claimed it was becuase I had an accident which never happened Reviewed on: 13th August 2022

Easy insurance

Loved how easy it was to set up my car insurance and great value for money! Reviewed on: 12th August 2022

Great

Great insurer, easy to use online hub Reviewed on: 10th August 2022

Unreasonable and Inept

Tesco Bank Box Insurance promotes “benefits in terms of black box for young drivers” but this is flawed and misconstrued. They find any excuse to delay or withdraw bookings to fit the black box in and then cancel the policy for me refusing to prosecute my wife which is a third party related offence. Don’t recommend to anyone. Reviewed on: 5th August 2022

Excellent from outset

After being involved in a no fault accident and then reading reviews here i literally wanted to jump off a very high bridge . But in reality the service level I've received is outstanding. They've kept me informed all the way even though i insisted on my own garage for repairs . Courtesy car provided next day and claim paid out in just 8 days with a price higher than i was expecting as car was written off . I honestly have received excellent customer service throughout and really helpful and sympathetic support from Tesco. Big well done to Tesco Car insurance. Reviewed on: 3rd August 2022

Merely a number

Merely a Number I have been insuring my Mazda Bongo through Tesco Car Insurance for a number of years. Not had a claim or any problems. This year they decided to not insure my vehicle. Make no mistake at all, to Tescos you are not a customer they show any loyalty to at all... Merely a number that they will throw a way. Shameful. Anyway I managed to renew through a different company and it was cheaper for exactly the same level of cover. Never really liked Tescos ethos anyway tbh Reviewed on: 23rd July 2022

Avoid avoid avoid

Avoid avoid avoid. Tesco Bank Box Insurance is an utter rip off. Young drivers should steer well clear of this car insurance policy. The prices are sky high and what they don't tell you is if you use all of you mileage allowance before the end of the first year and something happens like you lose your job or the car goes off the road, they will charge you for the remainder of the insurance. The customer service is utterly disgusting. Very nasty people to deal with. My car had to be taken off the road with a major engine problem. Coupled with the ridiculous insurance premiums, fuel price increases and having lost my job, I contact Tesco to tell them about my issue. They didn't care and just said if you cancel we want over £400. Reviewed on: 23rd July 2022

National windscreens really

Car windscreen cracks call Tesco only to be told I can only use National windscreen, who have only 3 sites in Scotland what's National about that so I now have to drive on a motorway for 23 miles to get this repaired and wait a week before they can do it. Shocking service, will not be renewing with them Reviewed on: 5th July 2022

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