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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 3.05 (543 reviews)

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3.05

Based on 543 reviews, last reviewed 20th Aug 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

4

great customer service, easy products great customer service, easy products Reviewed on: 20th August 2026

Latest lowest rating:

1

Very disappointing claims experience with Tesco Insu... Very disappointing claims experience with Tesco Insurance I am extremely disappointed with the way Tesco Insurance has handled my non-fault accident c... Read more Reviewed on: 10th July 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (543)

Fraudulent declarations

My husband car was hit and written off whilst parked by an uninsured driver. Police were involved and driver was arrested at the scene. Tesco have been dragging their heels saying they need more information to claim the money back from the third party. Received renewal in the meanwhile and the claim is down as husband hit third party and is at fault. Asked them to correct it to unoccupied vehicle and none fault to be told ‘we can put whatever we want’ t&cs state that if any information is found to be incorrect it can invalidate the insurance. Yet they refuse to correct an error therefore the insurance would be invalid. Reviewed on: 26th August 2022

Cancellation

Tesco car insurance is one of the worst insurance as they cancelled my policy with no sensible reason please people out there don't buy policy out with this insurance company as they just Rob you then they cancel it so disappointed with them ROBBERS ROBBERS ROBBERS Reviewed on: 15th August 2022

Great reliable service

I've had Tesco car insurance for a few years now. They're price is great and when we skidded on black ice a few years back they sorted the car quickly Reviewed on: 14th August 2022

Amazing

Very good service would recommend to everyone Reviewed on: 13th August 2022

Would not recommend

Tried to charge me double the price of other companies on my renewal even though I was already with them and then claimed it was becuase I had an accident which never happened Reviewed on: 13th August 2022

Easy insurance

Loved how easy it was to set up my car insurance and great value for money! Reviewed on: 12th August 2022

Great

Great insurer, easy to use online hub Reviewed on: 10th August 2022

Unreasonable and Inept

Tesco Bank Box Insurance promotes “benefits in terms of black box for young drivers” but this is flawed and misconstrued. They find any excuse to delay or withdraw bookings to fit the black box in and then cancel the policy for me refusing to prosecute my wife which is a third party related offence. Don’t recommend to anyone. Reviewed on: 5th August 2022

Excellent from outset

After being involved in a no fault accident and then reading reviews here i literally wanted to jump off a very high bridge . But in reality the service level I've received is outstanding. They've kept me informed all the way even though i insisted on my own garage for repairs . Courtesy car provided next day and claim paid out in just 8 days with a price higher than i was expecting as car was written off . I honestly have received excellent customer service throughout and really helpful and sympathetic support from Tesco. Big well done to Tesco Car insurance. Reviewed on: 3rd August 2022

Merely a number

Merely a Number I have been insuring my Mazda Bongo through Tesco Car Insurance for a number of years. Not had a claim or any problems. This year they decided to not insure my vehicle. Make no mistake at all, to Tescos you are not a customer they show any loyalty to at all... Merely a number that they will throw a way. Shameful. Anyway I managed to renew through a different company and it was cheaper for exactly the same level of cover. Never really liked Tescos ethos anyway tbh Reviewed on: 23rd July 2022

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