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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.65 (524 reviews)

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2.48

Based on 524 reviews, last reviewed 5th Sep 2025

400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

Cooling-off period? Not so cool!! Tesco happily accepted my full year payment for car insurance without making it clear that cancelling during their "cooling off period" would incur a ... Read more Reviewed on: 19th May 2025

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (524)

Awful

Was involved in a hit and run. 9 days later I still have no courtesy car....! Nobody has called me to keep me updated on anything. I have had to chase everything myself. Communication is shocking. Would not recommend. Will be going with another insurer after this......! Reviewed on: 20th October 2022

great

good value - very happy with my quote and had for 2 years now thanks Reviewed on: 14th October 2022

Great customer services

I recently had to change my insurance a few times due to waiting for a new car. Customer services were so helpful and talked me through the process online so I didn’t incur a fee Reviewed on: 9th October 2022

Extremely Competitive

I used a comparison website and Tesco Insurance was the best for us and much cheaper than any our broker could offer. Like with our house insurance through Tesco, the website is easy to navigate and we are very satisfied with the service. Reviewed on: 6th October 2022

Unhelpful and additional hidden costs

With being a Tesco bank car insurance customer, I was hit with multiple hidden costs which I had to contact and go through multiple departments to get them removed Reviewed on: 26th September 2022

Awful, stressful and unprofessional

Impossible to arrange box for my grandson's car after I'd paid for the year. They admitted after hours of phone calls they were having problems with RTS fitting company but wouldn't cancel insurance. Deadlines missed to get box fitted, they assured me all would be well and it would happen Then I had email telling me insurance was being cancelled because box not fitted. Don't go near Tesco with a barge pole Reviewed on: 14th September 2022

Shit

Been with tesco 4 a number of years and now they want pics of all drivers licences front and back the paper part number log book every page surely it's against the law 2 be sending them via a email cause any1 can get in2 they system and use my details 4 other things also when I had a accident when some1 went in2 me they couldn't give 2 shits about my car or my injuries never going with this company again Reviewed on: 10th September 2022

Good communication and fair black box

I had tesco bank box for my first year of insurance, they were always very fair, communicated well and offered a good price. Reviewed on: 9th September 2022

Scammers

I have cancelled my car insurance with them because I have brought a new car and at first they told me that there is 300£ outstanding payment that I have to pay it, it was all good after 2 weeks a recive a letter be post and it says 500£. They're the worst. Reviewed on: 9th September 2022

Every litte help helps but Tesco doesn't!

After accident car written off. Tesco wrote cancelling insurance. I had cover for approx 2 months. I paid for 12 months. Tesco say they will not insure me in future. Because they cancelled all cover I am not covered when I test drive replacement vehicle. I had driving of other cars third part only on my policy. DONT INSURE WITH TESCO Reviewed on: 2nd September 2022

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