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Tesco Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.63 (511 reviews)

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2.38

Based on 511 reviews, last reviewed 24th Feb 2025

83% decrease in 5 star reviews

in the past 90 days

22% decrease in 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

Avoid Tesco Car Insurance Terrible Experience! Avoid Tesco Car Insurance – Terrible Experience! We had our car stolen in September 2025 and went through one of the most frustrating and stressful e... Read more Reviewed on: 21st February 2025

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About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you want easy access to a simple website in order to manage your policy whenever suits you best? Find out what Tesco Bank customers have to say about its online systems by reading our Tesco Bank car insurance reviews. Perhaps you want protection against uninsured drivers or extra cover for your in-car entertainment. Whatever your needs, check out the reviews on Smart Money People to see how well Tesco Bank has been rated by its customers.

Have you had a car insurance policy with Tesco Bank? Consider leaving a Tesco Bank car insurance review on Smart Money People to help other drivers just like you. Did you use the Tesco Clubcard discount, and if so, did you see a notable difference in price? How did you find the customer service support? Whether your experience is good or bad, share it with our Smart Money People community. Together, we can increase trust and transparency in financial services.

Tesco Bank Car Insurance reviews (511)

Review of the Tesco Bank, Car Insurance:

AVOID AT ALL COSTS!

AVOID AT ALL COSTS!!! Wouldn’t waste your time or money I was paying £220 a month for insurance on my Range Rover evoque that was stolen without keys I reported this to Tesco 3 weeks ago now and still haven’t been offered a settlement figure even though the vehicle was found I’ve had phone calls from copart asking if I have the key to the vehicle the same key Tesco have already made me post back to them! No settlement figure yet my cars already in a salvage auction! Leaving me to feel as though Tesco have currently stolen my car and all the money I paid for it! I also payed extra on top of this for a like for like curtesy car at the point of reporting the claim I wasn’t even offered a curtesy car the next day I had to ring Tesco again only to find out they’d not put all the details through so I still couldn’t have a curtesy car I had to argue with Tesco and there curtesy car company for 2 days to have a curtesy car brought out twice they promised me it would be there on that same day and wasn’t and even when I finally managed to get one brought out they told me they was unable to honour the like for like I paid extra for TESCO USE A FRAUD INVESTIGATION TEAM CALLED ROBERTSON & CO THIS COMPANIES ONLINE REVIEWS SPEAK FOR THEMSELVES CHECK THE COMPANY ROBERTSON & CO OUT FOR YOURSELF FIRST! Tesco have claimed they can’t do anymore for me until the Robertson and co report comes though this company in question have strung me along for 3 weeks claiming every single day my report will be reviewed regularly being rude to me down the phone or putting the phone down! MY VEHICLE WAS BOUGHT IN CASH AS MANY ARE IVE ALREADY PROVIDED THEM A WRITTEN INVOICE THE SELLER GAVE ME! This money came from me and my partner selling my Audi A1 and his Ford focus WE NEEDED A BIGGER CAR DUE TO BEING A FEW WEEKS OFF HAVING A NEW BABY this company in question are demanding I provide them bank statements for these cash/Facebook marketplace sales clearly this is not possible when they were private cash sales THIS COMPANY ARE MAKING US FEEL AS IF THERE MAIN PURPOSE IS TO PREVENT ANY PAY OUT FOR THE THEFT OF OUR VEHICLE TESCO HAD ALREADY TRIED TO FORCE ME TO TAKE THE VEHICLE BACK THE SAME WEEK IT WAS STOLEN! SO IS THIS JUST ANOTHER WAY FOR THEM TO AVOID PAYING YOU OUT! Me and my partner both have severe mental health issues and these have massively deteriorated since this incident and claim we also have two children one of them being severely autistic my poor daughter was petrified of having that car back after knowing someone had stolen it she felt unsafe and in danger she also needs structure with her being autistic the lack of curtesy car prevented her from being able to attend school our baby was also due jabs at the doctors Tesco did not care one bit about this WE HAVE NOW BEEN FORCED AND LEFT WITH NO OTHER OPTION BUT TO ASK TO CANCEL THE CLAIM AND HAVE OUR VEHICLE BACK BECAUSE BOTH COMPANIES HAVE NO INTEREST IN DEALING WITH US APPROPRIATELY OR OFFERING US A SETTLEMENT THE AMOUNT OF PAIN WORRY AND STRESS THESE COMPANIES HAVE CAUSED ARE GENUINELY NOT WORTH IT PLEASE AVOID SAVE YOURSELF ANY HASSLE Reviewed on: 19th December 2024

Keeping it simple

I used to spend hours checking out car insurance when mine was due for renewal every year. That was until I switched to Tesco Bank Car Insurance. My premium has hardly changed over the last 4 years and I still receive the same benefits. The customer service is top notch and any changes can be made online, therefore not costing the usual admin fees. All in all, a great service. Reviewed on: 10th July 2020

Well done!

I recently had a claim for no fault of mine, and the advisors were brilliant, from start to finish. They guided me right through the process, keeping me updated via a text message and making sure everything was in order. I would highly recommend it. Reviewed on: 2nd July 2020

Worst service. Do not use

Absolutely awful service from start to finish. Tried to make me claim twice and pay 2 excesses after the boot lock was damaged due to glass after someone smashed my back windscreen. Couldn't get through on the phone on a Sunday as they are closed and then no one calls you back. Two advisors were very apologetic and friendly but the 3rd was absolutely useless, uninterested and a waste of time. Will not be renewing with them and won't be renewing my house and pet insurance and mobile contract with them either. Reviewed on: 19th June 2020

They put you in false claim without letting you know

Very very bad experience They paid false claim on behalf of you without letting you know.even if you provide all evidence all claim staff are sleeping and drunk on work STAY AWAY Reviewed on: 18th June 2020

Affordable and relevant

Tesco car insurance meets the needs of customers and offers affordable and relevant quotes. Easy to use website and renewal. Excellent! Reviewed on: 5th May 2020

Great product, good value

I have had tesco car insurance for 3 years now and every year they provide with a reason to stay with them as a customer. Mainly the cost is brilliant compared to others and they offer fab customer service. Reviewed on: 27th April 2020

Good insurance company

Tesco car insurance are costomer freindly Reviewed on: 25th April 2020

Renewed car insurance without telling me. DO NOT USE!!

Tescobank have auto renwed my car insurance without even telling me in advance. I arranged other insurance as I do every year. They have taken over £400 from my account which takes me over my credit limit and I will now incur bank charges. I see many others have experienced this, DISGUSTING! Reviewed on: 7th February 2020

Accident Claim

I had an accident last night unfortunately writing my car off and damaging another car. From my first call 20 mins after the accident to my call the next morning to the Total Loss customer service team first rate service. Would highly recommend to my family and friends. Reviewed on: 6th February 2020

Unprofessional staffe

I'm was customer of this company since 5 years this year some one hit my car that was he's fault but Tesco company couldn't sort the matter out... All companies send awareness later before insurance expiry date my insurance has been expiry since three days and we weren't aware lucky i received letter your policy has been cancelled since three then I bought new insuy with different provider avoid unprofessional insurance company Reviewed on: 17th January 2020

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