Write a review

Go to business site

Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.46 (531 reviews)

View other Tesco Bank products

2.46

Based on 531 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car Insurance was the best for me. When getting car insurance Tesco were able to give me the cover I wanted at the best price. It was easy to complete the forms on line and the cover wa... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Car was in accident Tesco took car away repaired cru... Car was in accident Tesco took car away repaired crumple zone they said its not part of the car structure. I asked for full report and costs they sent... Read more Reviewed on: 15th April 2026

Read all reviews Write a review

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Review Tesco Bank: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Tesco Bank Car insurance reviews (531)

Don't touch them dangerous

Don't touch them hard to leave and still try to take you're hard earned cash and thretan you with ccj they are con merchants Reviewed on: 8th November 2020

Great customer services competitive price

I have been a Tesco car insurance customer for the last 5 years, call centre is open 7 days a week, on my renewal I always shop around but always get a cheaper quote with Tesco again and they happily price match their online price, can’t fault them, had one accident another driver drove into the back of my car, was given a courtesy car while my car was in for repair, solicitor recommended by tesco were great, Will highly recommend Reviewed on: 19th September 2020

Great

So far so good. Had a claim - very easy to deal with Reviewed on: 10th September 2020

Very good insurance company for young drivers

over the past 3 years i had insurance with them. one accident which was dealt with very quickly with no issues. Reviewed on: 10th September 2020

Mockery

Tesco bank started off OK, but since I've been with them my policy has done nothing but go up even though I have no claims each year and they keep giving different excuses why this is so, I've never had an insurance company for my policy like it and their staff do not care that I have said its enough and that I'm leaving in December, do not recommend at all! Reviewed on: 2nd September 2020

poor communication and threatening letters

I had insurance for my car with tesco for a year. The following year the price went up and I found a better deal with someone else. I thought it would change without me telling tesco, and when they asked for money I ignored them. I got letters and I rang them and we agreed that I had gone with someone else. Then I got a letter threatening debt collecting and saying I would not get credit anywhere. I rang them and explained and a very nice man took me though cancelling on line. I had to upload the contract with the other company. He said that would be the end of it. But another threatening letter came saying I had to pay for the weeks up till now with threat of debt collection. I really don't know why they behave like this. and it's hard for an older person like me when the demands mount up Reviewed on: 26th August 2020

Great service

Spoke to Kim about my sons insurance needs and she went above and beyond with the help provided would definitely recommend Reviewed on: 20th August 2020

DO NOT USE THEM

Tesco car insurance tried to take my money for renewal without telling me I did not want to renew as they were two exspensive tried to tell them that I had already renewed with another company but they cept saying you need insurance on youre car so they weren't listening very difficult to cancel Reviewed on: 11th August 2020

Do not purchase insurance

Started my insurance 20th August 2019, due for renewal a year later. Upon a reminder I did a comparison for the cheapest and Tesco wanted an extra £150. Unfortunately my car can was hit by an amazon delivery driver classing it as a category N wrote off. I rang up to inform them, like you should however I explained I needed to change my car insurance over to a different car, to which the charge was excessive. So I explained that my car was up for renewal and I didn’t wish to renew (keep in kind that I was still the legal owner of this car at this point, and deciding wether to fix the car or scrap it!) so by informing them that I did not wish to renew, and with there being less than 3 weeks left on my insurance, they cancelled the policy, took the money from my bank for the remaining amount (standard monthly premium) and cancelled my years no claims! When disputing this with them, they’ve said there is nothing they can do because the policy has been cancelled. Absolutely disgusting. Avoid at all costs, pay the extra for another insurance provider. Reviewed on: 7th August 2020

Appalling customer service

I got told by an agent on the phone that I didn’t need to pay any more payments until September due to my renewal. So I didn’t put the money aside that month for the payment as it wasn’t expected off me. I got this confirmed by a separate agent on an online web chat who also said I didn’t have to pay so I thought ‘great’ because how can two people mess up right ? So it’s got to the end of this month and guess what I’ve been charged when I was told by numerous agents I wouldn’t need to, so now I am in overdraft with my bank and won’t have enough money to pay all my bills this month. It’s very saddening and Tesco told me there is nothing they can do! I’m sorry but there is always something. I also got informed I was speeding a month ago doing an apparent 60mph in a 30mph which I instantly went wide eyed about as I don’t speed. Turns out my gps had skipped and located itself elsewhere as I was on the dual carriageway at the time doing the speed limit. So I wouldn’t recommend the black box either. Whatever you do, stay clear. Reviewed on: 30th July 2020

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Breakdown cover
from 247 Home Rescue 0.00 from 0 reviews
Car insurance
from Post Office 1.80 from 69 reviews
Cycle insurance
from Laka 4.95 from 2684 reviews

Want to see more from Tesco Bank?

Current Account
from Tesco Bank 4.41 from 69 reviews
Life Insurance
from Tesco Bank 4.40 from 2 reviews
Clubcard credit cards
from Tesco Bank 4.06 from 334 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub