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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.48 (528 reviews)

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2.48

Based on 528 reviews, last reviewed 6th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (528)

Worst service. Do not use

Absolutely awful service from start to finish. Tried to make me claim twice and pay 2 excesses after the boot lock was damaged due to glass after someone smashed my back windscreen. Couldn't get through on the phone on a Sunday as they are closed and then no one calls you back. Two advisors were very apologetic and friendly but the 3rd was absolutely useless, uninterested and a waste of time. Will not be renewing with them and won't be renewing my house and pet insurance and mobile contract with them either. Reviewed on: 19th June 2020

They put you in false claim without letting you know

Very very bad experience They paid false claim on behalf of you without letting you know.even if you provide all evidence all claim staff are sleeping and drunk on work STAY AWAY Reviewed on: 18th June 2020

Affordable and relevant

Tesco car insurance meets the needs of customers and offers affordable and relevant quotes. Easy to use website and renewal. Excellent! Reviewed on: 5th May 2020

Great product, good value

I have had tesco car insurance for 3 years now and every year they provide with a reason to stay with them as a customer. Mainly the cost is brilliant compared to others and they offer fab customer service. Reviewed on: 27th April 2020

Good insurance company

Tesco car insurance are costomer freindly Reviewed on: 25th April 2020

Renewed car insurance without telling me. DO NOT USE!!

Tescobank have auto renwed my car insurance without even telling me in advance. I arranged other insurance as I do every year. They have taken over £400 from my account which takes me over my credit limit and I will now incur bank charges. I see many others have experienced this, DISGUSTING! Reviewed on: 7th February 2020

Accident Claim

I had an accident last night unfortunately writing my car off and damaging another car. From my first call 20 mins after the accident to my call the next morning to the Total Loss customer service team first rate service. Would highly recommend to my family and friends. Reviewed on: 6th February 2020

Unprofessional staffe

I'm was customer of this company since 5 years this year some one hit my car that was he's fault but Tesco company couldn't sort the matter out... All companies send awareness later before insurance expiry date my insurance has been expiry since three days and we weren't aware lucky i received letter your policy has been cancelled since three then I bought new insuy with different provider avoid unprofessional insurance company Reviewed on: 17th January 2020

Shit

I’ve literally been on this two months and they have fucked me over more than I can count. I get a letter in the post saying one thing and they do something else. They limit your miles for driving at peak hours. I WORK?????? honestly awful Reviewed on: 24th December 2019

Worst

Worst insurance company ever. Stay a way from them Reviewed on: 17th December 2019

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