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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.65 (524 reviews)

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2.51

Based on 524 reviews, last reviewed 5th Sep 2025

400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

Cooling-off period? Not so cool!! Tesco happily accepted my full year payment for car insurance without making it clear that cancelling during their "cooling off period" would incur a ... Read more Reviewed on: 19th May 2025

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (524)

Worst insurance company ever.

Worst insurance company ever. STAY AWAY FROM THEM!! You buy insurance for your home just in case anything happens they will not pay but they are happy to take and keep your money. Reviewed on: 13th November 2019

never use them

3 months after the crash and still waiting. they have even written to me acknowledging I have a legitimate complaint and that they regret not meeting the required standard of service, but we still rung them every day and get prevarication, delay ans inaction. if i billed them for hours wasted it would double the payout due. Never Use Them. Reviewed on: 12th November 2019

Poor service and shocking attitude

I have a personal loan with them and despite all payments being made on time, my credit report has been attacked. After speaking to them they said "there is nothing they can do". Not sure how this is allowed. Sad stuff really. Reviewed on: 3rd November 2019

Whoever you insure with, do NOT use Tesco's!

Whoever you insure with, do NOT use Tesco Car insurance. I had a small accident in my car which was the fault of another driver. I had proof from witnesses and dash cam footage of the whole incident, yet Tesco admitted liability without even reviewing the evidence. The damage was not serious at all, easily repairable yet they quoted a £6000 repair bill. I had quotes from other official damage reapir garages that came in at just over £1000. They wrote my car off so I cancelled the claim, and all my accounts with Tesco. They registered my car as a write off because I did this. Absolutely worst experience of an insurer in 25 years driving experience. Reviewed on: 31st October 2019

Horrendous

I am so lost about what to do about my insurance. My policy is £168.42 a month. It was a set amount of mileage - through a black box. I was since made redundant and now travel 38miles to work, and then back everyday. More than my policy allows. This means I have to pay minimum £101, usually more a month to top up my mileage. I asked if I could change my policy. They said no. The only thing I can do is keep topping up every month or cancel for £468 Reviewed on: 30th September 2019

good cheapr

been with them for a few years no bother and get points towards my shopping Reviewed on: 14th September 2019

Excellent value!

Tesco bank have almost always been the cheapest insurance for me every time! Reviewed on: 13th September 2019

Fantastic customer service!

I’ve been with Tesco Car insurance for 2 years now and honestly wouldn’t go anywhere else. The customer service is just fantastic and prices hard to beat! Reviewed on: 11th September 2019

Adequate

Very competitive price but certainly a no frills package. Reviewed on: 8th September 2019

Customer service

Sorted out my crash with no problems and amazing customer service. Felt like the crash never happened. Reviewed on: 3rd September 2019

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