Write a review

Go to business site

Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.65 (524 reviews)

View other Tesco Bank products

2.51

Based on 524 reviews, last reviewed 5th Sep 2025

400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

Cooling-off period? Not so cool!! Tesco happily accepted my full year payment for car insurance without making it clear that cancelling during their "cooling off period" would incur a ... Read more Reviewed on: 19th May 2025

Read all reviews Write a review

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Review Tesco Bank: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Tesco Bank Car insurance reviews (524)

DANGEROUS AND BROKEN COMPANY

They asked for proof of no claims discount, so I sent proof, they then sent me an email with three different none specific options ! I sent another form of proof of my discount and phoned them to see if it was acceptable, this was in lockdown period and they didn't pick up. I received an email off them saying my cover was cancelled, but I never read that email on the day, so I was driving around for 24 hrs. without cover. I phoned and spoke to a lady team leader, I asked her why they never phoned me to talk about the problem, her reply was, "We have thousands and thousands of customer, far too many to phone. " I asked he to look into the problem and she said she would and phone me in four days time, she never did. As you can see they are pathetic . My advice is, DO NOT USE Reviewed on: 30th December 2020

Straightforward, quick experience

Had an accident where someone hopped a red light and crashed into the back of my car. Explained the situation to the helpful and friendly Geordie lady down the phone, who was thorough in her details and made sure she had everything down. Later that day I already had a hire car and my car was picked up the following day, repaired by the body shop and returned within the week. Got a text a couple of weeks later saying the claim was all sorted and closed. The person had admitted fault so there was no contest, but still a pleasant and easy experience. Reviewed on: 5th December 2020

Cheapest but poor service

My car insurance was cheapest compared to other providers HOWEVER after the first year renewal price DOUBLED for no reason (no claims or changes). BEWARE and make sure you cancel before it expires and find another company to insurance. Customer service was disgusting, they cancelled my insurance because they lost all the correct documentation I sent to them twice, citing I never sent them. This could had been resolved and I tried contacting them several times but said they couldn’t access my details on each occasion and “someone”would phone me back. They didn’t. Then cancelled insurance due to lack of documentation proof. This is the worst company I ve ever had to deal with but the quote was the cheapest. Had I known what I know now I wouldn’t have used them. It’s better to pay an extra £100 with another company than the distress of dealing with them. Reviewed on: 25th November 2020

Don't touch them dangerous

Don't touch them hard to leave and still try to take you're hard earned cash and thretan you with ccj they are con merchants Reviewed on: 8th November 2020

Great customer services competitive price

I have been a Tesco car insurance customer for the last 5 years, call centre is open 7 days a week, on my renewal I always shop around but always get a cheaper quote with Tesco again and they happily price match their online price, can’t fault them, had one accident another driver drove into the back of my car, was given a courtesy car while my car was in for repair, solicitor recommended by tesco were great, Will highly recommend Reviewed on: 19th September 2020

Great

So far so good. Had a claim - very easy to deal with Reviewed on: 10th September 2020

Very good insurance company for young drivers

over the past 3 years i had insurance with them. one accident which was dealt with very quickly with no issues. Reviewed on: 10th September 2020

Mockery

Tesco bank started off OK, but since I've been with them my policy has done nothing but go up even though I have no claims each year and they keep giving different excuses why this is so, I've never had an insurance company for my policy like it and their staff do not care that I have said its enough and that I'm leaving in December, do not recommend at all! Reviewed on: 2nd September 2020

poor communication and threatening letters

I had insurance for my car with tesco for a year. The following year the price went up and I found a better deal with someone else. I thought it would change without me telling tesco, and when they asked for money I ignored them. I got letters and I rang them and we agreed that I had gone with someone else. Then I got a letter threatening debt collecting and saying I would not get credit anywhere. I rang them and explained and a very nice man took me though cancelling on line. I had to upload the contract with the other company. He said that would be the end of it. But another threatening letter came saying I had to pay for the weeks up till now with threat of debt collection. I really don't know why they behave like this. and it's hard for an older person like me when the demands mount up Reviewed on: 26th August 2020

Great service

Spoke to Kim about my sons insurance needs and she went above and beyond with the help provided would definitely recommend Reviewed on: 20th August 2020

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Smart Wheels
from MORE THAN 1.36 from 11 reviews
Motorhome insurance
from Caravan Guard 4.96 from 9527 reviews
Car insurance
from Ageas 2.49 from 128 reviews

Want to see more from Tesco Bank?

Life Insurance
from Tesco Bank 4.40 from 2 reviews
Current Account
from Tesco Bank 4.38 from 68 reviews
Instant Access Savings
from Tesco Bank 4.00 from 5 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub