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Family Building Society: Mortgages reviews
Based on 433 reviews, last reviewed 7th May 2025
111% increase in 5 star reviews
in the past 90 days100% decrease in 1 star reviews
in the past 90 days
Louise Taylor was exceptionally helpful and professi...
Louise Taylor was exceptionally helpful and professional. She couldn’t do enough to help us. Louise promised to get back to us, and true to her word s...
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Reviewed on:
7th May 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
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Reviewed on:
23rd January 2025
About this product
Family Building Society Mortgages reviews (433)
Breath of Fresh Air
Reply from Family Building Society
Response date: 1st April 2025
Louise Taylor was exceptionally helpful and professi...
vandelle was very helpful, professional and knowledg...
Exellent customer service
Reply from Family Building Society
Response date: 1st May 2025
The person I dealt with on the phone was really frie...
Reply from Family Building Society
Response date: 1st May 2025
i wanted to pay off a capital sum on my mortgage and...
Reply from Family Building Society
Response date: 1st May 2025
Helpful and friendly staff
Reply from Family Building Society
Response date: 1st May 2025
Helpful staff
Reply from Family Building Society
Response date: 1st May 2025
Excellent Customer Service.
Reply from Family Building Society
Response date: 1st May 2025
Extremely polite and helpful
Reply from Family Building Society
Response date: 1st May 2025
I spoke to Ryan Brasier.
Reply from Family Building Society
Response date: 1st May 2025
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