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Family Building Society: Mortgages reviews
Based on 452 reviews, last reviewed 5th Jun 2025
74% increase in 5 star reviews
in the past 90 days100% decrease in 1 star reviews
in the past 90 days
Great service
I spoke to Aimee Kennedy about renewing our mortgage product. She was really helpful
Reviewed on:
5th June 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
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Reviewed on:
23rd January 2025
About this product
Review Family Building Society: Mortgages now
Help others make smarter decisions by sharing your own experience.Family Building Society Mortgages reviews (452)
Helpful and friendly advisers provided useful inform...
Reply from Family Building Society
Response date: 1st May 2025
Extremely helpful and pleasant assistance on the phone.
Reply from Family Building Society
Response date: 1st May 2025
GREAT SERVICE FROM RYAN VERY CLEAR AND JUST WHAT I R...
Reply from Family Building Society
Response date: 1st May 2025
Very helpful
Reply from Family Building Society
Response date: 1st May 2025
Very helpful, seamless transaction, very good inform...
Reply from Family Building Society
Response date: 1st May 2025
Criteria Check
Reply from Family Building Society
Response date: 1st May 2025
Their values shine through
Reply from Family Building Society
Response date: 1st May 2025
Outstanding Service from start to Completion
Reply from Family Building Society
Response date: 1st May 2025
Excellent rage of savings products.
Reply from Family Building Society
Response date: 1st May 2025
Great service as always from Family Building Society
Reply from Family Building Society
Response date: 11th April 2025
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