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Family Building Society: Savings reviews

Name: Savings
Rating: 4.43 (642 reviews)

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4.51

Based on 642 reviews, last reviewed 11th Dec 2024

74% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

14%

Latest highest rating:

5

Advisor on phone was polite efficient and caring. Advisor on phone was polite efficient and caring. Reviewed on: 11th December 2024

Latest lowest rating:

2

I shouldn't have to get in touch and wait several da... I shouldn't have to get in touch and wait several days to get a statement Reviewed on: 7th October 2024

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (642)

Review of the Family Building Society, Savings:

savings account

Interest rate is not too bad and customer service ok Reviewed on: 13th August 2023

Reply from Family Building Society Thank you for taking the time to give us your feedback. Response date: 14th August 2023

Excellent customer service from Catherine

Catherine went above and beyond to help with our query. Nothing was too much trouble. She was very patient and understanding. Reviewed on: 20th November 2024

Reply from Family Building Society Thank you for leaving us this review, we're so pleased to hear you found Lisa was extremely helpful and friendly! Response date: 21st November 2024

My experience

Lisa was excellent, very helpful, professional, friendly + personable. Reviewed on: 18th November 2024

Reply from Family Building Society Thank you for leaving us this review, we're so pleased to hear you found Lisa was extremely helpful and friendly! Response date: 19th November 2024

professioinal friendly informative efficient service...

professioinal friendly informative efficient service all queries answered Reviewed on: 18th November 2024

Reply from Family Building Society Thank you for taking the time to leave us this review, it's so good to hear that your experience with us was friendly and efficient! Response date: 19th November 2024

Very efficient, friendly, answered my question

Very efficient, friendly, answered my question Reviewed on: 15th November 2024

Reply from Family Building Society Thank you for taking the time to leave us this review, it's so good to hear that your experience with us was efficient! Response date: 19th November 2024

The lady I spoke to was exstremly helpful

The lady I spoke to was exstremly helpful Reviewed on: 13th November 2024

Reply from Family Building Society Thank you for leaving us this review, we're pleased to hear you found us extremely helpful! Response date: 15th November 2024

I found the NCBS/Family B S many years ago

I found NCBS many years ago before it began Family Building Society. I have had various saving accounts with them on a continuous basis because their accounts were either as good or even better than the most competitive of building societies. In addition the quality of their staff was always excellent in knowledge and helpfulness. Reviewed on: 11th November 2024

Reply from Family Building Society Thank you for taking the time to leave us this review, we're so pleased to hear of your positive experience with us! Response date: 15th November 2024

Consistently great service and interest rates.

Consistently great service and interest rates. Reviewed on: 11th November 2024

Reply from Family Building Society Thank you for leaving us this review, we're pleased to hear your positive feedback! Response date: 15th November 2024

We found the website easy to use and the telephone

We found the website easy to use and the telephone customer service very friendly and helpful Reviewed on: 11th November 2024

Reply from Family Building Society Thank you for leaving us this review, it's great to hear your positive feedback! Response date: 15th November 2024

The staff in the branch are very polite, friendly an...

The staff in the branch are very polite, friendly and knowledgeable - they know their products and are very helpful.If you need to ring up head office, they are very helpful and efficient. What more do you want! Reviewed on: 11th November 2024

Reply from Family Building Society Thank you for leaving us this review, it's great to hear your positive feedback! Response date: 15th November 2024

Good selection of innovative products.

Good selection of innovative products. Always someone to answer the phone without the long waits experienced with some competitors. Reviewed on: 8th November 2024

Reply from Family Building Society Thank you for leaving us this review, it's great to hear your positive feedback! Response date: 15th November 2024

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Family Building Society: Savings reviews

74% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Family Building Society Savings reviews (642)

savings account

Excellent customer service from Catherine

My experience

professioinal friendly informative efficient service...

Very efficient, friendly, answered my question

The lady I spoke to was exstremly helpful

I found the NCBS/Family B S many years ago

Consistently great service and interest rates.

We found the website easy to use and the telephone

The staff in the branch are very polite, friendly an...

Good selection of innovative products.

Do you have a different Family Building Society product?

There's still more to see!

Join Smart Money People

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