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Family Building Society: Savings reviews

Name: Savings
Rating: 4.43 (667 reviews)

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4.51

Based on 667 reviews, last reviewed 21st Feb 2025

29% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

14%

Latest highest rating:

5

Don't do AI - keep talking to people I tried to open an ISA account with Family BS and had inadvertently sent the funds to the wrong location . I tried to research this via my own bank ( ... Read more Reviewed on: 21st February 2025

Latest lowest rating:

1

Read my review and don't take out a 5 year bond.. I had a 5 year bond with the society which expired mid october 24. As I was out of the country at the time, the society decided to reinvest my money ... Read more Reviewed on: 30th December 2024

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (667)

Review of the Family Building Society, Savings:

So happy to be a part of this society

So efficient and professional. Always a pleasure to talk to them on the phone. Always pleasant and friendly - thank you. Reviewed on: 17th May 2022

Reply from Family Building Society Thank you for taking the time to leave us a review Peter. We are so pleased to hear that you are happy to be a part of this society. Response date: 18th May 2022

Great company

No Problems with this Building Socy Reviewed on: 24th October 2021

Reply from Family Building Society Thank you for your review, Leslie! We're glad to hear you had a great experience. Response date: 26th October 2021

Family Building Society Review

Very easy to open a new account and register for online banking as a new customer. Easy to make payment and receipt of payment in was quickly confirmed Reviewed on: 22nd October 2021

Family Building Society Review

I wanted to close an old account and open a new one with the balance. Done. A short, secure message was all it took. Reviewed on: 18th October 2021

Family Building Society Review

Thank you!! The best product out there! Reviewed on: 27th September 2021

Family Building Society Review

do what they say on tin , different ways to contact them Reviewed on: 22nd September 2021

Family Building Society Review

Wanted to withdraw money urgently but didn't have registration code. Was given this immediately over the phone and was able to go ahead, unlike Skipton who have to send you a letter through the post which could take a few days, absolutely no good in an emergency. Reviewed on: 20th September 2021

Family Building Society Review

Good service but poor rates at the moment, I can get double the rate on my ISA Reviewed on: 15th September 2021

Poor Service opening Windfall Bond

Information was miskeyed by Family BS when I requested a joint Windfall Bond, which resulted in unnecessary correspondence and delay with my application. Reviewed on: 10th September 2021

Reply from Family Building Society We’re very sorry to hear about the issues you had in applying for a Windfall Bond and for the delays you experienced. Please let us know if we can do anything further to help. Response date: 10th September 2021

Family Building Society Review

Considering I only wanted to transfer 10k from a FBS ISA to an FBS Windfall Bond I thought the application process unnecessarily convoluted. Needed two phone calls to your office to get it completed, but we did get there in the end ! Reviewed on: 8th September 2021

Very impressed with the service received yesterday and today

The lady I spoke to yesterday and the gentleman today were most helpful and courtious . Call back was received within ten minutes of my original call . Excellent service. Far superior to other Building societies/ banks etc I had the misfortune to deal with . Reviewed on: 3rd September 2021

Reply from Family Building Society Thank you for for taking the time to leave us a review Roddy. It's great to know you experienced such great service with us, Response date: 10th September 2021

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Family Building Society: Savings reviews

29% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Family Building Society Savings reviews (667)

So happy to be a part of this society

Great company

Family Building Society Review

Family Building Society Review

Family Building Society Review

Family Building Society Review

Family Building Society Review

Family Building Society Review

Poor Service opening Windfall Bond

Family Building Society Review

Very impressed with the service received yesterday and today

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