Smart Money People Logo

Family Building Society: Savings reviews

4.51
Based on 668 reviews, last reviewed 24th Feb 2025
31% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
14%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
6%

Latest highest rating:

5

The lady I spoke to today was helpful and my questio... The lady I spoke to today was helpful and my questions were answered efficiently. Reviewed on: 24th February 2025
Sheila Briggs's avatar
Sheila Briggs

Latest lowest rating:

1

Read my review and don't take out a 5 year bond.. I had a 5 year bond with the society which expired mid october 24. As I was out of the country at the time, the society decided to reinvest my money ... Read more Reviewed on: 30th December 2024
Carol S's avatar
Carol S

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (668)

Review of the Family Building Society, Savings:

So happy to be a part of this society

5
So efficient and professional. Always a pleasure to talk to them on the phone. Always pleasant and friendly - thank you. Reviewed on: 17th May 2022
Reply from Family Building Society Thank you for taking the time to leave us a review Peter. We are so pleased to hear that you are happy to be a part of this society. Response date: 18th May 2022
The Family Building Society Logo
Family Building Society

Windfall Bond better than Premium Bond

4
While the 'star' prizes of the FBS Windfall Bond are not as large as Premium Bonds, the odds of winning are much better. Reviewed on: 27th July 2019

efficient service

4
Very efficient service, easy to get to talk to staff at head office. Reviewed on: 27th July 2019

Innovative and Competent

5
A forward thinking building society trying to support society as it is and will be rather than the staid views of some. Good savings products and well capitalized. Reviewed on: 27th July 2019

Our Savings

5
I want to say thank you for making our Investment process very easy and we look forward to a long association with your company. Reviewed on: 27th July 2019

Easy on-line accounts

5
A nice easy website to use and decent interest rate on a savings account in the current financial climate. Reviewed on: 27th July 2019

Among the best rates of interest and excellent service

5
I first used NCBS ,the former name for The Family Building Society 46 years ago and have saved with them ever since because they were the only B Society to give me a mortgage as a single woman. Their rates and service have been consistently good over all that time Reviewed on: 27th July 2019

"Family" is the correct term

5
I like being with FBS, as they retain the feel of Building Societies of the past. A quick, personal but professional, helpful service when needed. That said, they are very much in touch with today's needs, the website is really easy to navigate and the Market Tracker Saver offers a more competitive return than most other providers. Keep up the good work. Reviewed on: 27th July 2019

Mr. David Barnes

5
Each time I make contact I receive 100% co-operation Reviewed on: 27th July 2019

New kid on the block

4
The windfall bond is a well known concept yet this society is the only one to offer it as a savings product. The application was simple and the administration quick and efficient. I'd use the society for other services now. Reviewed on: 27th July 2019

Interesting products and FCSC backed

5
Some interesting products, e.g. Windfall Bond, that are totally unique. Small and competent building society and backed by full FSCS cover for peace of mind. I discovered this company searching for a safe savings account with small return but also with the opportunity of greater return and I chose the Windfall Bond .. I haven't won yet but I also still have my money safe and getting a small return of interest. Reviewed on: 27th July 2019

Do you have a different Family Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Family Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products