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Family Building Society: Savings reviews

Name: Savings
Rating: 4.44 (668 reviews)

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4.51

Based on 668 reviews, last reviewed 24th Feb 2025

31% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

14%

Latest highest rating:

5

The lady I spoke to today was helpful and my questio... The lady I spoke to today was helpful and my questions were answered efficiently. Reviewed on: 24th February 2025

Latest lowest rating:

1

Read my review and don't take out a 5 year bond.. I had a 5 year bond with the society which expired mid october 24. As I was out of the country at the time, the society decided to reinvest my money ... Read more Reviewed on: 30th December 2024

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (668)

I would recommend even more if your rates were higher

Its been straightforward so far. Reviewed on: 29th July 2019

Great builing society with vision

I find your staff truly helpful and very polite, your products innovative, not always the best interest rates but always competitive, in essence a great company that it is a pleasure to deal with Reviewed on: 29th July 2019

Windfall Bond

The windfall bond is a unique way of investing money that gives a generous interest and a chance of winning a cash prize ! Reviewed on: 29th July 2019

Helpful and straightforwards service and products

Chose this building society because a. it is still a proper mutual and b. I like the basis of the family support concept. Reviewed on: 28th July 2019

Appreciative

Good communications short and simple ! Reviewed on: 28th July 2019

great local company!

so nice to have a local company who are always friendly and helpful. Interest rates are always near the top and I always feel that as a company I can recommend with a clear conscience! Reviewed on: 28th July 2019

Lump sum investment bonds.

£10000 bonds are an innovative idea and simple to invest. Just what a lot of investors would like. Reviewed on: 28th July 2019

Good rates

Simple straightforward and good value. Reviewed on: 28th July 2019

WEBSITE HARD TO GET INTO again

I very carefully keyed in my memorable word letters three times; but now locked out, as not accepted. Reviewed on: 27th July 2019

Reply from Family Building Society Hi Mr Bygott, thanks for your feedback and I am sorry you are having trouble accessing your account online. I understand that you've spoken to Gill in our Family Service Team today about getting this sorted. If you are still experiencing problems, please give us a call 03330 140144. Thanks, Vicky Response date: 29th July 2019

Efficient service

I have a number of savings accounts with the Family Building Society. All dealings with them have been managed professionally and efficiently and I would recommend them to anyone wanting a stress free transaction Reviewed on: 27th July 2019

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