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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5993 reviews)

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4.85

Based on 5,993 reviews, last reviewed 30th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Just great

Great to know my pet is covered and claims dealt with quickly and effectively. Reviewed on: 3rd September 2023

Happy customer

Settled my claim which I am very pleased about Reviewed on: 30th July 2024

Great overall company

online portal is easy to use, customer service is friendly and any queries are answered promptly. Reviewed on: 30th July 2024

Easy site to use

Easy website to use, so far no problems. Reviewed on: 30th July 2024

The best insurance company for my horses

I have two horse policies with The Insurance Emporium and the customer service has been excellent. They pay out in a very timely manner, communicate on email and always answer the phone when I have a question and they have very competitive rates. I’m very pleased. Reviewed on: 30th July 2024

Friendly service

They have always answered any queries politely and professionally whilst providing the information requested. Friendly staff. Prompt payments when I have made a claim Reviewed on: 30th July 2024

My dog was diagnosed with prostate tumour, excellent...

My dog was diagnosed with prostate tumour, excellent support provided through illness and demise. Reviewed on: 30th July 2024

When no there company would insure my dog even thoug...

When no there company would insure my dog even though she isn't an xl bully breed, this company did. They are amazing Reviewed on: 30th July 2024

Always helpful and polite.

Always helpful and polite. Excellent value for money. With every thing going up elsewhere my pet insurance went down ! What a breath of fresh air. ! To all the team….well done keep up the great work. Reviewed on: 30th July 2024

No value for money

Unfortunately my puppy has suffered issues (none genetic or predisposed) and I have paid over £3000. Claiming on insurance I have received less than my premium back. Not sure why I got insurance. Reviewed on: 30th July 2024

Efficient, reliable and supportive

Efficient when dealing with claims or information and very friendly and helpful on the phone. I had never put in a claim before and they took me through the whole process step by step. When reviewing my renewal they were happy to look where savings could be made whilst not losing important cover for my horse. Reviewed on: 30th July 2024

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